Admin Panel - https 500 error

[Senior33]

Hello again everyone,

The entire site works smoothly. But whenever I try to enter the admin panel, I get this error. I have debug mode on and I want to share it with you. I would be glad if you help.

https 500 error.

Thanks in advance.

[ComGrafPL]

Change, lower PHP version.

[Senior33]

I tried all of them that are compatible with Presta 1.7. php 7.1 to 7.4. I know you as the most compatible one.

Should I go to 8 or above?

And thank you for caring and responding.

reagrds

[Zohaib-fk]

Try different troubleshooting steps any of the solutions might work. Like clearing cache ,debug mode, and changing permission of the files folders.

We can clear the cache by running the below code in the script if the back-office performance menu not working or want to clear the cache from the code.

 

Tools::clearSmartyCache();
Tools::clearXMLCache();
Media::clearCache();
Tools::generateIndex();