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rajautbayesia

rajautbayesia


added edit

Good morning everyone.

I'm having an issue i couldn't find anyone having.

I can't login in the backoffice. When i do that, it loads indefinitely, php taking 100% of one cpu and slowly eating memory.

The last thing i could do that seems to have triggered that, is generating template email. That did the same behavior, only to be stopped by php time restraint. When i updated php settings to increase that time restraint, i could no longer login. Without time or memory constraint, php will hog all the memory over time, until the OOM reaper kills it.

 

Weirdly, myself can't login on my account, my boss can't login on his account (same behiavour)... but a colleague still can. The shop is super slow although working, and there's nothing in the logs. Nowhere, not in apache, not in symfony prod logs, not in prestashop logs. Everything seems to be working except it's not.

Running on docker, on a custom image build upon the prestashop/prestashop:1.7.8.5-7.4-apache image. (the custom part just include some more internal scripts, the prestashop version, php and apache versions are untouched)

 

I am currently lost. Could someone help me?

 

Thank your for your attention.

 

 

EDIT : After importing the database onto another prestashop instance, the same problems occurs. It then seems to be database related, not filesystem related. Still no clue what's broken.

rajautbayesia

rajautbayesia


added details for docker image

Good morning everyone.

I'm having an issue i couldn't find anyone having.

I can't login in the backoffice. When i do that, it loads indefinitely, php taking 100% of one cpu and slowly eating memory.

The last thing i could do that seems to have triggered that, is generating template email. That did the same behavior, only to be stopped by php time restraint. When i updated php settings to increase that time restraint, i could no longer login. Without time or memory constraint, php will hog all the memory over time, until the OOM reaper kills it.

 

Weirdly, myself can't login on my account, my boss can't login on his account (same behiavour)... but a colleague still can. The shop is super slow although working, and there's nothing in the logs. Nowhere, not in apache, not in symfony prod logs, not in prestashop logs. Everything seems to be working except it's not.

Running on docker, on a custom image build upon the prestashop/prestashop:1.7.8.5-7.4-apache image. (the custom part just include some more internal scripts, the prestashop version, php and apache versions are untouched)

 

I am currently lost. Could someone help me?

 

Thank your for your attention.

rajautbayesia

rajautbayesia

Good morning everyone.

I'm having an issue i couldn't find anyone having.

I can't login in the backoffice. When i do that, it loads indefinitely, php taking 100% of one cpu and slowly eating memory.

The last thing i could do that seems to have triggered that, is generating template email. That did the same behavior, only to be stopped by php time restraint. When i updated php settings to increase that time restraint, i could no longer login. Without time or memory constraint, php will hog all the memory over time, until the OOM reaper kills it.

 

Weirdly, myself can't login on my account, my boss can't login on his account (same behiavour)... but a colleague still can. The shop is super slow although working, and there's nothing in the logs. Nowhere, not in apache, not in symfony prod logs, not in prestashop logs. Everything seems to be working except it's not.

Running on docker, on a custom image build upon the prestashop/prestashop:1.7.8.5-7.4-apache image.

 

I am currently lost. Could someone help me?

 

Thank your for your attention.

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