Bella Posted May 5, 2011 Share Posted May 5, 2011 I'm not sure what happened, but I am unable to log into the back office - I have tried the following:1- email password to me (nothing arrived)2- made new password, input the MD5 hash into the database in the row for my Admin user account3- made new admin account with all fields filled in, different email addy, different password (MD5 hash)This is what happens: There is 1 errorEmployee does not exist or password is incorrect. This occurs for both the existing Admin account and the new account. Clearly, both 'employees' DO exist.Short of starting all over, what can I do? Link to comment Share on other sites More sharing options...
shokinro Posted May 5, 2011 Share Posted May 5, 2011 if it is really password, issue, check the solution of my post below, to login, then change your password.http://alvinjiang.blogspot.com/2010/09/prestashop-tips-admin-password-recovery.html Link to comment Share on other sites More sharing options...
Bella Posted May 5, 2011 Author Share Posted May 5, 2011 Oh, shokinro, thank you so very much! Your blog entry was very helpful. I had to do the 2nd method as the first one had no effect, but it is all sorted now, thanks to you! Link to comment Share on other sites More sharing options...
shokinro Posted May 5, 2011 Share Posted May 5, 2011 you are welcome, it is my pleasure. If you got a chance, please also visit my online store at http://addons-modules.com/, maybe you will find some module that will benefit your business. There are also some free ones there. Link to comment Share on other sites More sharing options...
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