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Ray UK

Ray UK

4 hours ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)
Inspecting the code, the css is still loaded from %adminfolder%/themes/default/css/vendor/nv.d3.css
The new B.O theme should be loaded from https://unpkg.com/@prestashopcorp/edition-reskin@latest/dist/back.min.css

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.0(1).png.2179736da060a1ee01c65cda59edae59.png

And as you can see from the images, the "Marketplace" menu item is missing on the updated site, but present on the clean install.
And I cant download "marketplace" module as I cant access the marketplace

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

and the Profile/Permissions page shows this error

profilepermissions.png.6fc3ba5a2ffc2c2ef6c93ccfee91ddc4.png

Ray UK

Ray UK

3 hours ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)
Inspecting the code, the css is still loaded from %adminfolder%/themes/default/css/vendor/nv.d3.css
The new B.O theme should be loaded from https://unpkg.com/@prestashopcorp/edition-reskin@latest/dist/back.min.css

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.0(1).png.2179736da060a1ee01c65cda59edae59.png

And as you can see from the images, the "Marketplace" menu item is missing on the updated site, but present on the clean install.
And I cant download "marketplace" module as I cant access the marketplace

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

Ray UK

Ray UK

2 hours ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.0(1).png.2179736da060a1ee01c65cda59edae59.png

And as you can see from the images, the "Marketplace" menu item is missing on the updated site, but present on the clean install.
And I cant download "marketplace" module as I cant access the marketplace

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

Ray UK

Ray UK

2 hours ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.0(1).png.2179736da060a1ee01c65cda59edae59.png

And as you can see from the images, the "Marketplace" menu item is missing on the updated site.

 

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

Ray UK

Ray UK

2 hours ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.0(1).png.2179736da060a1ee01c65cda59edae59.png

And as you can see from the images, the "Marketplace" menu item is missing.

 

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

Ray UK

Ray UK

1 hour ago, Amin Vatandoust said:

Hi @MerseyRayIt's problaly not realted to that module.

I just had this problem and fixed it like this:

  1. Restore backup to 1.7.8.10
  2. Go to "Design > Theme & Logo" and select the Classic as the active theme.
  3. Clear the "var/cache" folder (remove the dev & prod folders).
  4. Disable the "Switch to the default theme" option in the 1-Click Upgrade module.
  5. Update it again.

Make sure the "Switch to the default theme" is disabled before you click the upgrade button. sometimes it goes back to enable by itself.

Ok so I copied the 1.7.8.10 site again, disabled the "switch to default theme" and deleted the prod folder (dev wasnt there)

The site upgraded to 8.1.1, soft of.

The back office theme is still the old style (I have cleared cache, tried deleting the prod folder again, tried other browsers)

ps8.1.1.png.09024d315acd9cca101695060ece9fd0.png

Where as on a clean install on the same server, 8.1.0 looks like this

ps8.1.1.png.6805bbf3b9f397a7bb59af9e08f71094.png

And as you can see from the images, the "Marketplace" menu item is missing.

 

Now if I try and switch the theme to "classic" i get the same error

themeswitch.png.e5b001140eced837e3d8b3d146eb11c9.png

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