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jt49411

jt49411

Hi,

A few days ago I noticed that the order status does not display anymore on the order details page in the Back Office.
It displays in the top left corner as an empty box (no text)   See image.

Changing the status works fine, but the display problem remains. 

The order status displays correctly in the listing of orders and in the order history on the order detail page.

Customers see the order state correctly when connected to their account.

 

Maybe related to this, I cannot update a payment module.  It returns the error "the property orderstate->name is empty"

Everything else seems to work fine in the back office as in the front office.

 

Any suggestion about what might cause this problem would be highly appreciated.

 

Prestashop release 1.7.8.2
PHP 7.4.33
I tested with latest Chrome and Mozilla browsers

orderstatusempty.thumb.jpg.b37eea4c25d1376af4760253152b0cfe.jpg

 

 

 

 

 

jt49411

jt49411

Hi,

A few days ago I noticed that the order status does not display anymore on the order details page in the Back Office.
It displays in the top left corner as an empty box (no text)   See image.

Changing the status works fine, but the display problem remains. 

The order status displays correctly in the listing of orders and in the order history on the order detail page.

Customers see the order state correctly when connected to their account.

 

Maybe related to this, I cannot update a payment module.  It returns the error "the property orderstate->name is empty"

Everything else seems to work fine in the back office as in the front office.

 

Any suggestion about what might cause this problem would be highly appreciated.

 

Prestashop release 1.7.8.2
PHP 7.4.33
I tested with latest Chrome and Mozilla browsersorderstatusempty.thumb.jpg.b37eea4c25d1376af4760253152b0cfe.jpg

 

 

 

 

 

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