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stefslam

stefslam

We have an issue that happens on all orders where after the payment is taken the customer sees a blank validation page. The money is taken from the customers account but sometimes no order is registered on the Prestashop back end. 

We are using Prestashop 1.6.1.24 with PireosPay payment module installed. We have enabled also the COD method which is working fine.

If anyone has any advice on what this issue could be or any troubleshooting steps then that would be appreciated. 

Thanks

stefslam

stefslam

We have an issue that happens on all orders where after the payment is taken the customer sees a blank validation page. The money is taken from the customers account but no order is registered on the Prestashop back end. 

We are using Prestashop 1.6.1.24 with PireosPay payment module installed. We have enabled also the COD method which is working fine.

If anyone has any advice on what this issue could be or any troubleshooting steps then that would be appreciated. 

Thanks

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