Prestashop 8.1 a problem with combinations.

[Bobardier]

Hello,
When i try to add combinations to one of my products, i cant click the button "generate combinations", it's just disabled.






I have a product type "product with combinations".
And this is my attributes list:



Can someone help me with this problem?

[juanrojas]

Hello, are we talking about a new installation of prestashop? if so how did you do this?
are we talking about a prestashop update? If so, from which version do you come?
what version of php do you use?

[musicmaster]

I see [object Object] at the right top of your image. This suggests some kind of error happening. So look for javascript and php errors.

[Bobardier]

19 hours ago, juanrojas said:

Hello, are we talking about a new installation of prestashop? if so how did you do this?
are we talking about a prestashop update? If so, from which version do you come?
what version of php do you use?

New installation, prestashop 8.1, php 7.4. Installed by softaculous installer.

[Bobardier]

5 hours ago, musicmaster said:

I see [object Object] at the right top of your image. This suggests some kind of error happening. So look for javascript and php errors.

Hi, you're right, i see an error in the console 

when i click on this url (which part is painted) it shows me this page





and these are the critical errors:




 

[musicmaster]

Malformed utf-8 characters. You even see two in the abstractcontroller->Json array.

That should be clear.

[juanrojas]

If I were you, I would reinstall prestashop but this time don't use softaculous download the version of prestashop from github

[musicmaster]

3 minutes ago, juanrojas said:

If I were you, I would reinstall prestashop but this time don't use softaculous download the version of prestashop from github

I don't believe that will make much difference in this case. This concerns user data that weren't formatted as utf-8.

[Bobardier]

On 8/2/2023 at 6:34 PM, musicmaster said:

Malformed utf-8 characters. You even see two in the abstractcontroller->Json array.

That should be clear.

what can i do now?

[musicmaster]

5 hours ago, Bobardier said:

what can i do now?

Obviously you have copied the word for "white" (bia?o) from some other source that isn't utf-8. Get it from another source or write it yourself in some utf-8 text editor.

[musicmaster]

To make it yet clearer that you have errors in your attribute names. An annotated copy of your first image:

[musicmaster]

BTW: are you under Windows? Prestashop has some problems with accents under Windows at the moment.

[Bobardier]

1 hour ago, musicmaster said:

BTW: are you under Windows? Prestashop has some problems with accents under Windows at the moment.

Yes im using windows. I changed from "Biały" to "Bialy" and it work, now i will try to fix it to have the "Ł" in this word. Thanks for the help.

[mudol]

On 8/5/2023 at 4:34 PM, Bobardier said:

fix it to have the "Ł" in this word

Musisz wejść przez phpmyadmin i w tabelach zmienić kodowanie z utf8_general_ci na utf8_polish_ci