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Myo

Myo

Hello everyone.

After several days of unsuccessful research, I have come to ask you for help.

For several weeks, I have huge slowdowns in my backoffice, on almost all pages. I have to wait for all ajax requests to complete before I can do anything.

I'm pretty sure the problem is with the notification system when there's a new order/customer/message but I haven't been able to verify that.

I also think stats also slow down pages. I attach my log when launching the Catalog > Category page :

2023-07-2815_53_50-CatgoriesThibautNature.thumb.png.7a41698dd0ae3a5b28a947a2934fd920.png

This is all I tried to disable the notifications:

  • Advanced Settings > Administration: Notification, all disabled
  • Disable the "Order Notifications on the Favicon" module
  • Empty the ps_connections, ps_connections_page, ps_connections_source tables
  • In classes/Notification.php, I forced the function getLastElements() returned an empty array
  • Cache cleared

All these changes have not changed anything, the requests are still all sent.

Unfortunately I can't activate profile mode on my shop, all pages crash when I activate it.

Does anyone know how to disable these notification requests?
Same remark concerning the AdminStat requests which are launched on the pages which have a header with statistics, for example the list of customers which displays the average age of the customers. I don't want to disable my store stats, just turn off sending the request directly in the code if need be.

Thank you.

Myo

Myo

Hello everyone.

After several days of unsuccessful research, I have come to ask you for help.

For several weeks, I have huge slowdowns in my backoffice, on almost all pages. I have to wait for all ajax requests to complete before I can do anything.

I'm pretty sure the problem is with the notification system when there's a new order/customer/message but I haven't been able to verify that.

I also think stats also slow down pages. I attach my log when launching the Catalog > Category page :

2023-07-2815_53_50-CatgoriesThibautNature.thumb.png.7a41698dd0ae3a5b28a947a2934fd920.png

This is all I tried to disable the notifications:

  • Advanced Settings > Administration: Notification, all disabled
  • Disable the "Order Notifications on the Favicon" module
  • Empty the ps_connections, ps_connections_page, ps_connections_source tables
  • In classes/Notification.php, I forced the function getLastElements() returned an empty array

All these changes have not changed anything, the requests are still all sent.

Unfortunately I can't activate profile mode on my shop, all pages crash when I activate it.

Does anyone know how to disable these notification requests?
Same remark concerning the AdminStat requests which are launched on the pages which have a header with statistics, for example the list of customers which displays the average age of the customers. I don't want to disable my store stats, just turn off sending the request directly in the code if need be.

Thank you.

Myo

Myo

Hello everyone.

After several days of unsuccessful research, I have come to ask you for help.

For several weeks, I have huge slowdowns in my backoffice, on almost all pages. I have to wait for all ajax requests to complete before I can do anything.

I'm pretty sure the problem is with the notification system when there's a new order/customer/message but I haven't been able to verify that.

I also think stats also slow down pages. I attach my log when launching the Catalog > Category page :

2023-07-2815_53_50-CatgoriesThibautNature.thumb.png.7a41698dd0ae3a5b28a947a2934fd920.png

This is all I tried to disable the notifications:

  • Advanced Settings > Administration: Notification, all disabled
  • Disable the "Order Notifications on the Favicon" module
  • Empty the ps_connections, ps_connections_page, ps_connections_source tables
  • In classes/Notification.php, I forced the function getLastElements() returned an empty array

All these changes have not changed anything, the requests are still all sent.

Unfortunately I can't activate profile mode on my shop, all pages crash when I activate it.

Does anyone know how to disable these notification requests?
Same remark concerning the AdminStat requests which are launched on the pages which have a header with statistics, for example the list of customers which displays the average age of the customers. I don't want to disable my store stats, just turn off sending the request directly in the code if need be.

Thank you.

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