SOS, I dont get and receive emails

[jenymarco]

Hi,

 

I really need your help. I do not receive nor send emails from my new order, newsletter, and test email configuration. 

I use the recommended option and still do not receive email (also tested with different emails). I test SMTP and always have errors.

Furthermore, I also have an email alert and newsletter, neither of them are working. Even with my old version of PrestaShop which is 1.6 and now i migrated to 1.7 to think that will be the problem, but that is not the case.

* i have the same email on my Shop Setting → Contact → stores.

 

I hope somebody can help me.