ps_viewedproduct Not Update Products

[Luigi Donato]

Greetings,
I'm trying to debug the ps_viewedproduct module to understand where the problem comes from. The form displays everything correctly, but it doesn't seem to update the cookie with the new ids.
Having the cache active, I thought it was due to that, but disabling and emptying it, unfortunately the result has not changed.
I would like to be able to analyze the cookie in question, but I did not find it in the list, could someone direct me?

[prestaotop]

Hi,

It will be easier for the community if you provide more details about your stack:

- PS version

- Is you PS is a multi shop and which language 

- Is it installed on local stack

- Which version ps_viewedproduct module version did you install

- Did you try debug mode or to know if there is an error

- Theme original or specific theme

- Did you check if hook are enabled for the module

- Do you have another module for product view installed which can have a conflict with it 

- Is it a recent problem

- Did you check on logs and not only in console 

- Did it work on your staging environnement or problem come only on production stack

- Did you reset the module to see what’s happening (to Re-hook the module) if you made an PS upgrade for instance 

- Did you make some research on the forum to see if someone have the same behavior 

- Did you check on GitHub if someone have the same behavior (ie:https://github.com/PrestaShop/PrestaShop/issues/9916)

Regards,

Edited July 22, 2023 by prestaotop (see edit history)

[Luigi Donato]

If I'm here it's because I've done all the necessary checks and tests, the PS version is 8.1, the theme is the classic one, the hooks are fine, it's a new installation and the module is updated to the latest version.
Finally yes, I have already read several topics also on GitHub and many have the same problem, but I see that they are ignored by the creators of the module, that's why I'm here.. I was looking for a consumer support.

[Nickz]

36 minutes ago, Luigi Donato said:

. I was looking for a consumer support.

It's possible that they have a twitter account. Write them there its possible that you get an answer (there).

[Luigi Donato]

14 minutes ago, Nickz said:

It's possible that they have a twitter account. Write them there its possible that you get an answer (there).

I don't have a Twitter account

[prestaotop]

1 hour ago, Luigi Donato said:

If I'm here it's because I've done all the necessary checks and tests, the PS version is 8.1, the theme is the classic one, the hooks are fine, it's a new installation and the module is updated to the latest version.
Finally yes, I have already read several topics also on GitHub and many have the same problem, but I see that they are ignored by the creators of the module, that's why I'm here.. I was looking for a consumer support.

Hi,

I saw your comment since 4days on this issue: 

https://github.com/PrestaShop/ps_viewedproduct/pull/25

You did well.

You could also tried to write on slack account ?

Anyway, could you gave us your php version ?

I don’t know if you are hurry to have a solution (I Saw that your are seo&prestashop specialist) but I guess that yes for your customer. In my position, I suggest you in a meantime, before to have an official answer to test this free module alternative:

- https://prestahero.com/180-prestashop-viewed-products-module.html (for this one I tested it in 1.7.6.4 from the past but it could be an idea to test it on 1.8).

There is an other one but unfortunately, it’s no compliant with 1.8 : https://www.fmemodules.com/en/home/180-prestashop-recently-viewed-products.html.

Could be an idea to ask to the support as it a prestashop gold partner.

Regards,

 

 

 

 

Edited July 26, 2023 by prestaotop (see edit history)

[Luigi Donato]

26 minutes ago, prestaotop said:

Hi,

I saw your comment since 4days on this issue: 

https://github.com/PrestaShop/ps_viewedproduct/pull/25

You did well.

You could also tried to write on slack account ?

Anyway, could you gave us your php version ?

I don’t know if you are hurry to have a solution (I Saw that your are seo&prestashop specialist) but I guess that yes for your customer. In my position, I suggest you in a meantime, before to have an official answer to test this free module alternative:

- https://prestahero.com/180-prestashop-viewed-products-module.html (for this one I tested it in 1.7.6.4 from the past but it could be an idea to test it on 1.8).

There is an other one but unfortunately, it’s no compliant with 1.8 : https://www.fmemodules.com/en/home/180-prestashop-recently-viewed-products.html.

Could be an idea to ask to the support as it a prestashop gold partner.

Regards,

Thanks, I'll try that form.
However no, I'm in no hurry as I would like to implement it in my eCommerce, however I would like to conclude in the short term, otherwise I won't do it anymore.
Regarding the PHP version, it is 8.2