Hello guys, I would love to know if someone experienced the same thing before and how I can fix.
Two things that maybe are connected or not that we are looking in the last days and cant find an answer, no new module, no new technical changes.
1/ Every morning (not connected to a known cronjob so far we checked) around 6am, the products images are "broken". We need to run manually at Traffic & SEO > SEO & URLs > Friendly URL and turn off and on again then voilà, all restored again.
2/ Sometimes we see this error after cleaning the cache:
Quote
Oops... looks like an unexpected error occurred.
An exception has been thrown during the rendering of a template ("RecursiveDirectoryIterator::__construct(/var/www/vhosts/xxx.net/httpdocs/var/cache/prod/smarty/compile/do_flatsome/d1): failed to open dir: Permission denied").
[Twig\Error\RuntimeError 0]
Then we noticed that the permissions of var/cache/prod/smarty/ goes to 771 instead 755. Ownership is the same, no changes.
Any hint of what's going on and what we can do to fix?
Thanks in advance!