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Fletsch

Fletsch

Hi there

I updated from prestashop 1.7.5 to 1.7.8.9 but keeped the email templates and now the order confirmation mail is missing the customer message. Instead of the message I just see the tag {message}. Same is when I generate new email templates with the modern theme and insert {message} as a placeholder. Is {message} not supported anymore or has the tag changed? It's really important to see the note a customer is leaving in a order!

Is there a solution to have the {message} displayed? I could only find verry old posts regarding to this topic for prestashop 1.6 and so on.

Thanks in advance for your help!

Best,
Fletsch

 

Bildschirm­foto 2023-06-17 um 19.13.01.png

Fletsch

Fletsch

Hi there

I updated from prestashop 1.7.5 to 1.7.8.9 but keeped the email templates and now the order confirmation mail is missing the customer message. Instead of the message I just see the tag {message}. Same is when I generate new email templates with the modern theme and insert {message} as a placeholder. Is {message} not supported anymore or has the tag changed? It's really important to see the note a customer is leaving in a order!

Is there a solution to have the {message} displayed? I could only find verry old posts regarding to this topic for prestashop 1.6 and so on.

Thanks in advance for your help!

Best,
Fletsch

Bildschirm­foto 2023-06-17 um 19.10.10.png

Fletsch

Fletsch

Hi there

I updated from prestashop 1.7.5 to 1.7.8.9 but keeped the email templates and now the order confirmation mail is missing the customer message. Instead of the message I just see the tag {message}. Same is when I generate new email templates with the modern theme and insert {message} as a placeholder. Is {message} not supported anymore or has the tag changed? It's really important to see the note a customer is leaving in a order!

Is there a solution to have the {message} displayed? I could only find verry old posts regarding to this topic.

Thanks in advance for your help!

Best,
Fletsch

Bildschirm­foto 2023-06-17 um 19.10.10.png

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