Ersunn Posted June 16, 2023 Share Posted June 16, 2023 Hello, I follow the steps to install the prestashop with cpanel. However, when it's time to visit my website, it says Prestashop install assistant should appear on the screen but it doesn't. It asks me the login to cpanel again and the install assistant is not there. The screenshot is below Link to comment Share on other sites More sharing options...
pzs111111 Posted August 6, 2023 Share Posted August 6, 2023 Same problem here, except the hosting is provided by Ionos. Screenshot: Link to comment Share on other sites More sharing options...
Nickz Posted August 6, 2023 Share Posted August 6, 2023 3 hours ago, pzs111111 said: Same problem here, except the hosting is provided by Ionos. Well: What Shop Version, Serverspecs, which PHP version theme if it came to that, how was the installprocess, no errors, no warnings? What do you think will happen when writing "same problem here" without any details, Of course except the Server company hich by the way is offering about 25 00 different Server Set-ups? You need to tell us what you plan was and how it went. Link to comment Share on other sites More sharing options...
musicmaster Posted August 6, 2023 Share Posted August 6, 2023 On 6/16/2023 at 2:04 PM, Ersunn said: I follow the steps to install the prestashop with cpanel. However, when it's time to visit my website, it says Prestashop install assistant should appear on the screen but it doesn't. It asks me the login to cpanel again and the install assistant is not there. The screenshot is below Delete or rename all the index.* files in the document root directory of the server before you copy the Prestashop files there. Link to comment Share on other sites More sharing options...
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