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Formyx

Formyx


update

Hi,

I was testing the Customer Service and I was trying to enter the correct IMAP settings for forwarding customer messages to the mail server. Apparently I must have input something wrong because now when I log into the Back Office and click on the Customer Service tab, I get a white page with the message:
 

504 Gateway Timeout

The gateway did not receive a timely response from the upstream server or application.

 

Everything else works, except for this.
Does any one have a clue as to how to fix this?


Thank you in advance!

 

UPDATE: Webhotel support solved the issue by setting the PS_SAV_IMAP_OPT_SSL to 1.

 

Formyx

Formyx

Hi,

I was testing the Customer Service and I was trying to enter the correct IMAP settings for forwarding customer messages to the mail server. Apparently I must have input something wrong because now when I log into the Back Office and click on the Customer Service tab, I get a white page with the message:
 

504 Gateway Timeout

The gateway did not receive a timely response from the upstream server or application.

 

Everything else works, except for this.
Does any one have a clue as to how to fix this?


Thank you in advance!
 

 

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