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Error when trying to send a custom email template


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Hi everyone,

 

After creating a custom email template in my module (/modules/module/mails) in English and in French, I try to send this new template and I always get this error: 

Error - The following email template does not exist: contact_custom

I have tried cleaning the cache, compiling and recompiling, regenerating the languages' files, verifying the permissions, reinstalling the module, etc. Nothing seems to work. I don't know what else to try...

 

If you have suggestions, I am open to hearing them!

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