FatalErrorException in src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php (line 67)

[ssoaresp]

Hi, After upgrading PS_Account from version v5.3.6 to v5.4.3 I can't access back office and get this error:

FatalErrorException

in src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php (line 67)

    {

        $this->initControllerActions();

        $controllerActions = $this->getControllerActions($controller);

        if (null === $controllerActions) {

            throw new RouteNotFoundException(sprintf('Could not find a route matching for legacy controller: %s', $controller));

        }

        return array_keys($controllerActions);

    }

 

Any idea how to solve it? 

Thanks 

Below the logs:

CRITICAL18:35:58phpFatal Error: Maximum execution time of 30 seconds exceeded

CRITICAL18:35:58requestUncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time of 30 seconds exceeded" at /home/kvoszfpp/public_html/src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php line 67

Edited June 7, 2023 by ssoaresp (see edit history)

[TomasL]

Hi, Im getting the same error. Shop front page "Server Error 500", admin panel "Server Error 500" in a minute after attemt to login.

[2023-06-07 18:34:10] php.CRITICAL: Fatal Error: Maximum execution time of 300 seconds exceeded {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalErrorException(code: 0): Error: Maximum execution time of 300 seconds exceeded at /home//domains/xxxxxx.co.uk/public_html/src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php:67)"} []

[2023-06-07 18:34:10] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time of 300 seconds exceeded" at /home/xxxxx/domains/xxxxxx.co.uk/public_html/src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php line 67 {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalErrorException(code: 0): Error: Maximum execution time of 300 seconds exceeded at /home/xxxxx/domains/xxxxxx.co.uk/public_html/src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php:67)"} []

[ccorpR45]

Hi,

I have Prestashop 1.7.8.5 and I have the same error when accessing the backoffice after updating PS_Account.

Does anyone know how to fix it?  Thanks in advance.

Best regards

[ccorpR45]

Hi,
I have restored a backup and updated the PS_Account module to version 5.4.5 and the problem is fixed.

Best regards

[bakko88]

I temporarily solved it by disabling ps_account and ps_metrics, and activating debug mode, but it's not a permanent solution

[ComGrafPL]

You can try with update / install older version of those modules as well.

[martyn137]

I encountered the same problem. For safety reasons, instead of deleting, I changed the names of the folders ps_modules and var/cache through FTP. Access to the back office has been restored.