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Stripe 3.0.3 - PrestaShop 1.7.7


Kevin_97

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Good morning, After the last update to version 3.0.3 in PrestaShop 1.7.7, all our customers' cards saved for recurring purchases are gone, and there is no longer the option to select "remember card for future purchases". How can I fix?

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  • 3 months later...

Hi,

  • Review the changelog for the Stripe module to see if there are any specific notes related to the removal of the "remember card for future purchases" feature or any changes to how saved cards are managed.
  • Access the Stripe module configuration settings in your PrestaShop admin panel. Make sure that you have the latest version of the module installed and that all settings are properly configured. Sometimes, updates can reset module settings.
  • Log in to your Stripe account dashboard. Check if there are any notifications or settings related to saved cards and recurring payments. Stripe might have made changes on their end that affect how these features work.

If you can't find a solution in the module settings or Stripe dashboard, reach out to Stripe's support.

Consider testing any changes in a staging environment before applying them to your live store to avoid potential disruptions to your business operations.

Thanks!

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