adamthomson123 Posted April 21, 2023 Share Posted April 21, 2023 I am using Prestashop 1.6 from many years, 2 weeks ago I hired a guy to upgrade from 1.6 to 1.7 but he failed and restored the previous version. since then I am facing issue with "Prestashop Checkout Module" it is not connecting with my account and keep giving error in "rounded setting" even the setting is already according to prestashop recommendations. I have attached a screenshot of the error. I need help and advise to get it fixed and get back to normal. Link to comment Share on other sites More sharing options...
Janett Posted April 21, 2023 Share Posted April 21, 2023 Did you contact the PrestaShop Support ? Maybe you could check the configuration page of PrestaShop Accounts module, I have many issues with it Link to comment Share on other sites More sharing options...
adamthomson123 Posted April 21, 2023 Author Share Posted April 21, 2023 (edited) hi Janett, thanks for your help, I have checked the configuration in prestashop account, everything is fine, but when it comes to prestashop checkout module, rounded setting error and account connection error still there. tried several times but cannot fix that 6 door wardrobe kids bunk bed Edited August 25, 2023 by adamthomson123 (see edit history) Link to comment Share on other sites More sharing options...
Janett Posted April 22, 2023 Share Posted April 22, 2023 Are you sure to be connected to your BO using the same URL than configured on shop settings SEO & URLs ? I mean using www as domain prefix if needed. https://www.yourshop.com/ instead of https://yourshop.com This is a common mistakes that create a CORS issue Link to comment Share on other sites More sharing options...
Nickz Posted April 22, 2023 Share Posted April 22, 2023 21 hours ago, adamthomson123 said: everything is fine, but when it comes to prestashop checkout module, rounded setting error and account connection error still there. tried several times but cannot fix that What php Version do you use? Link to comment Share on other sites More sharing options...
adamthomson123 Posted May 2, 2023 Author Share Posted May 2, 2023 hi, thank you all, I have fixed the issue after getting support from prestashop by unlinking my previous prestashop account then linked a new account and again unlinked that, and finally linked the original account. kind regards Link to comment Share on other sites More sharing options...
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