SOLVED : Stuck in Symphony Profiler - how do I get back to my back office?

[Esprit]

Hello

Please can someone help.  I'm stuck in Symphony Profiler and cannot get back to my back office, after switching on debug mode for some reason I know not why.

Can someone tell me how to get back to my back office please?

Thanks very much.

Edited April 11, 2023 by Esprit
Solved (see edit history)

[Nickz]

Without details on what System, shared server, What was done and many other details what do you expect?

[Esprit]

Well that's not very helpful and makes me feel stupid - like a right chump.  I'm asking for help here as I don't know how to get back to my BO.  So therefore I don't know what I need to supply to be helped.  I'm feeling silly enough already so I can do without the smart remarks please.

When you say system - what do you mean?  Shared server - do you want the name of my hosting company, type of server?  And what are the many other details you mention?

What I did was as I said, I clicked on enable debug mode.  After that, it went into this Symphony Profiler and now I'm stuck with no obvious way to get back to BO.

Any help would be much appreciated, just let me know what I need to supply in order to be helped.

Thank you.

[Nickz]

A domainname is not needed.

Without the story what happened no one can even give you an idea what to do.

Shared hosting, story what you did gives details to help you.

We all have started at 0.

Edited April 10, 2023 by Nickz (see edit history)

[El Patron]

using ftp disable debug mode, here is a hot to, just change to false

https://www.webibazaar.com/blog/how-to-enable-debug-mode-in-prestashop-1-7-x-display-error/

[razaro]

Hi @Esprit

Bit strange issue but you can try few things. I would like to see screenshot of what you are seeing and why there is no link to hide/exit profiler.

But as you said you enabled debug mode then issue happened you can then try to disable manually by changing value at config/defines.inc.php to

define('_PS_MODE_DEV_', false);

 

Also try to login to back office from new incognito/private browser window, it might show something else.

[Esprit]

Hello

I seem to have fixed it.  I found a video on You Tube about how to enable and disable the Debugger in Prestashop. It talked about changing the code in defines.inc.php from false to true but my code was already true.  So I changed it back to false and it worked - yaay !  Thank you @PrestaHeroes USAand @razaro for your help.