SessionHandler::gc() Permission denied (13)

[zeus1921]

Hey there.
After an new theme instalation i got a error. and i'v done a lot of things and i cannot get rid of this bug.

 

 (1/1) ContextErrorException

Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php72) failed: Permission denied (13)
in StrictSessionHandler.php line 101
at StrictSessionHandler->gc(1440)in SessionHandlerProxy.php line 83
at SessionHandlerProxy->gc(1440)
at session_start()in NativeSessionStorage.php line 145
at NativeSessionStorage->start()in NativeSessionStorage.php line 295
at NativeSessionStorage->getBag('attributes')in Session.php line 256
at Session->getBag('attributes')in Session.php line 278
at Session->getAttributeBag()in Session.php line 73
at Session->get('_security_main')in ContextListener.php line 89
at ContextListener->handle(object(GetResponseEvent))in WrappedListener.php line 46
at WrappedListener->handle(object(GetResponseEvent))in TraceableFirewallListener.php line 35
at TraceableFirewallListener->handleRequest(object(GetResponseEvent), object(Generator))in Firewall.php line 84
at Firewall->onKernelRequest(object(GetResponseEvent))in FirewallListener.php line 48
at FirewallListener->onKernelRequest(object(GetResponseEvent), 'kernel.request', object(TraceableEventDispatcher))in WrappedListener.php line 111
at WrappedListener->__invoke(object(GetResponseEvent), 'kernel.request', object(ContainerAwareEventDispatcher))in EventDispatcher.php line 212
at EventDispatcher->doDispatch(array(object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener), object(WrappedListener)), 'kernel.request', object(GetResponseEvent))in EventDispatcher.php line 44
at EventDispatcher->dispatch('kernel.request', object(GetResponseEvent))in TraceableEventDispatcher.php line 143
at TraceableEventDispatcher->dispatch('kernel.request', object(GetResponseEvent))in HttpKernel.php line 127
at HttpKernel->handleRaw(object(Request), 1)in HttpKernel.php line 68
at HttpKernel->handle(object(Request), 1, false)in Kernel.php line 200
at Kernel->handle(object(Request), 1, false)in index.php line 88

 

[Eutanasio]

This error occurs when the session handler tries to clean up the session files in the '/var/cpanel/php/sessions/ea-php72' directory but doesn't have the required permissions to do so.

To fix this issue, you can try the following steps:

1. Change the permissions of the '/var/cpanel/php/sessions/ea-php72' directory to 0770

2. Change the ownership of the '/var/cpanel/php/sessions/ea-php72' directory to the user and group running the PHP script, for example, 'www-data' (replace 'www-data' with the appropriate user and group for your setup):
sudo chown www-data:www-data /var/cpanel/php/sessions/ea-php72

3. Restart the web server to apply the changes.

After performing these steps, the permission issue should be resolved, and the error should no longer occur.

if you can't do this yourself, contact your hosting provider to run this for you