kauaianken Posted April 4, 2023 Share Posted April 4, 2023 (edited) My starmen.com/shop site is showing a blank page (white screen) on the shop page, and there is no file when looking for pagesource. This occurred after updating the security certificate, which makes no sense. The error log (below) shows an issue with one of the addons: [30-Mar-2023 19:18:24 UTC] PHP Fatal error: Uncaught Core_Foundation_IoC_Exception: This doesn't seem to be a class name: `Adapter_EntityMapper`. in /home/starmen/public_html/shop/Core/Foundation/IoC/Core_Foundation_IoC_Container.php:95 Stack trace: #0 /home/starmen/public_html/shop/Core/Foundation/IoC/Core_Foundation_IoC_Container.php(157): Core_Foundation_IoC_Container->makeInstanceFromClassName('Adapter_EntityM...', Array) #1 /home/starmen/public_html/shop/Core/Foundation/IoC/Core_Foundation_IoC_Container.php(170): Core_Foundation_IoC_Container->doMake('Adapter_EntityM...', Array) #2 /home/starmen/public_html/shop/Adapter/Adapter_ServiceLocator.php(52): Core_Foundation_IoC_Container->make('Adapter_EntityM...') #3 /home/starmen/public_html/shop/classes/ObjectModel.php(232): Adapter_ServiceLocator::get('Adapter_EntityM...') #4 /home/starmen/public_html/shop/classes/shop/Shop.php(131): ObjectModelCore->__construct('1', NULL, NULL) #5 /home/starmen/public_html/shop/classes/shop/Shop.php(400): ShopCore->__construct('1') #6 /home/starmen/public_html/shop/ in /home/starmen/public_html/shop/Core/Foundation/IoC/Core_Foundation_IoC_Container.php on line 95 [30-Mar-2023 19:19:10 UTC] PHP Deprecated: Function get_magic_quotes_gpc() is deprecated in /home/starmen/public_html/shop/config/defines.inc.php on line 143 I will greatly appreciate any help or suggestions from this august body. Thanks in advance, Ken Edited April 5, 2023 by kauaianken (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted April 4, 2023 Share Posted April 4, 2023 You seem to have been succesfuk in repairußing that. In your case maybe the module needs to be desabled. Link to comment Share on other sites More sharing options...
kauaianken Posted April 4, 2023 Author Share Posted April 4, 2023 Actually, NO: this has not been repaired. If you check the shop page (starmen.com/shop) you'll see the problem. Link to comment Share on other sites More sharing options...
Nickz Posted April 4, 2023 Share Posted April 4, 2023 (edited) 2 hours ago, kauaianken said: Actually, NO: this has not been repaired. If you check the shop page (starmen.com/shop) you'll see the problem. Than disable te module which causes it. You should have mentioned the shop domain in the first place Edited April 4, 2023 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
kauaianken Posted April 5, 2023 Author Share Posted April 5, 2023 Sadly, the back office page for Prestashop also shows a white page...no access to my dashboard! If I knew which addon was the culprit, I could delete in via cPanel... Link to comment Share on other sites More sharing options...
Nickz Posted April 5, 2023 Share Posted April 5, 2023 You seem to have a shared hosting so maybe your php was updated. Check that and it might correct that issue. 1 Link to comment Share on other sites More sharing options...
ps8modules Posted April 6, 2023 Share Posted April 6, 2023 I agree with @Nickz There is no basic information about Prestashop version and PHP version. Some hostings remove old PHP versions (5.4, 5.6) without warning and replace with the lowest possible (7.2, 7.4 ....). Then older versions of Prestashop do not work. Link to comment Share on other sites More sharing options...
kauaianken Posted April 6, 2023 Author Share Posted April 6, 2023 (edited) I'm running Prestashop 1.6.1.24 and PHP 7.4, if that helps. Neither seems to be a deal-breaker, right? Edited April 6, 2023 by kauaianken (see edit history) Link to comment Share on other sites More sharing options...
ps8modules Posted April 6, 2023 Share Posted April 6, 2023 Link to comment Share on other sites More sharing options...
kauaianken Posted April 6, 2023 Author Share Posted April 6, 2023 (edited) OK, so my web host set the default PHP at 7.4. If I want to keep Prestashop 1.6, I need PHP 7.1? I’m wondering if there’s a way to install PHP 7.1 on my site…independent of the web host settings? Edited April 8, 2023 by kauaianken (see edit history) Link to comment Share on other sites More sharing options...
pcdokteruden Posted April 9, 2023 Share Posted April 9, 2023 Hello, It is definitly a php issue. Log in at your hosting provider. In most cases you can choose your desired php version in the control panel. If not, ask your provider to downgrade to your previous php version. Regards, Johan Link to comment Share on other sites More sharing options...
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