dupont max Posted March 29, 2023 Share Posted March 29, 2023 Remove shipping cost refund limit in prestashop 1.7.8. Hi, I want to remove shipping cost refund limit when i do partial refund of the order in backoffice. This work fine in prestashop 1.6 see the pictures below. How can i do this in prestashop 1.7.8 ? Thank you. Link to comment Share on other sites More sharing options...
JBW Posted March 29, 2023 Share Posted March 29, 2023 Why do you want to refund more shipping cost than was paid initially? I guess Prestashop limits it to this to avoid tax/accounting issues. Link to comment Share on other sites More sharing options...
dupont max Posted March 29, 2023 Author Share Posted March 29, 2023 (edited) @JBW because i want a same functionnalty in prestashop 1.6 for example the customer ordered some products 100€ for total products + 10€ for shipping and when during delivery some products damaged and customer want refund like 23.5 € for all(product + shipping) that why i need the same functionnalty in prestashop 1.6 this is important for accounting thanks you for your remarks Edited March 29, 2023 by dupont max (see edit history) Link to comment Share on other sites More sharing options...
JBW Posted March 29, 2023 Share Posted March 29, 2023 You need to split the portion of the refund thats related to the product and the shipping. Enter the product part above and the shipping in the field you have highlighted Link to comment Share on other sites More sharing options...
dupont max Posted March 29, 2023 Author Share Posted March 29, 2023 @JBW thank you for your answer Link to comment Share on other sites More sharing options...
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