Layton Posted March 24, 2023 Share Posted March 24, 2023 (edited) Hiya, if someone could please help me that would be wonderful. I am using Prestashop 1.7.5, my server is Just Host. About 2 weeks ago our site went down because we ran out of storage space on our server. After we upgraded our storage this issue started to occur. Everytime I am trying to permanently delete items from my catalog, the page crashes and shows me this error. This means I am unable to delete any old stock. I can deactivate fine, I am just not sure why this is happening? (see photo attached). Many thanks in advance! Edited March 24, 2023 by Layton (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted March 24, 2023 Share Posted March 24, 2023 1 hour ago, Layton said: Hiya, if someone could please help me that would be wonderful. We surely could getting our hands on more details. Since when does that happen? How old is the Shop? Prestashop Version? Server? Shared, capabilities? in short what is your story? Link to comment Share on other sites More sharing options...
Layton Posted March 24, 2023 Author Share Posted March 24, 2023 1 minute ago, Nickz said: We surely could getting our hands on more details. Since when does that happen? How old is the Shop? Prestashop Version? Server? Shared, capabilities? in short what is your story? Hiya Nickz, sorry I will add detail to the post now. This started happening a week or so ago after we ran out of storage space with our web host - Just Host (since upgraded storage). Using Prestashop 1.7.5. Shop has been up for about 3 years. Link to comment Share on other sites More sharing options...
Nickz Posted March 24, 2023 Share Posted March 24, 2023 1 hour ago, Layton said: Shop has been up for about 3 years. ok innitial Prestashop version 3 years ago? Updated automatically? Or always 1.7.5.x? Link to comment Share on other sites More sharing options...
JBW Posted March 24, 2023 Share Posted March 24, 2023 Activate debug mode to see details of the error Link to comment Share on other sites More sharing options...
Layton Posted March 24, 2023 Author Share Posted March 24, 2023 28 minutes ago, Nickz said: ok innitial Prestashop version 3 years ago? Updated automatically? Or always 1.7.5.x? It has always been 1.7.5 Link to comment Share on other sites More sharing options...
Nickz Posted March 24, 2023 Share Posted March 24, 2023 Have a look if your php Version is the same as 3 years ago. Link to comment Share on other sites More sharing options...
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