Customer without address: FATAL ERROR

[CCORP]

Hello there,

I need some help please, if a customer registers and he doesn't add an address manually when he tries to add something to the cart and then navigate on other page the web crashes. It shows a blank page with Fatal Error and nothing can be done.

After a lot of testing i find the error occurs if there's no address in his account. If i add it manually in the back end everything goes to normal.

How can i solve this? I'm in prestashop 1.7.8.7

(I attach images of the errors that appear when I have the debug mode activated).

 

 

 

 

 

Edited March 9, 2023 by CCORP
Rearrange images (see edit history)

[endriu107]

At first try disable a2hosting module, it may cause this issue.

[CCORP]

  On 3/9/2023 at 7:30 PM, endriu107 said:

At first try disable a2hosting module, it may cause this issue.

Expand  

It seems that module was the one causing the problem. Thank you very much! ^^

[dan.angeli.995]

Hi! I'm in the same situation, but for me "Prestashop Maximum product quantity" module was the reason.

It's true, disable this module fixes the error, the big exception; but in this way the purpose for which the module was intended is also lost.
In my case, MQC module was was in charge of the check, server-side, of purchasable maximum quantity of certain products.
So, enabling it, the exception is generated in the moment when user addes a product and MQC check is triggered.
Just like for @CCORP, also for me the problem is created by hookCartActionSave() called by module (a2hosting for him, mqc for me), only when logged customer is without address.

Have you discovered any solution for this?
Thanks for all

greetings,
Daniel