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Ray UK

Ray UK

Hi, when creating a discount voucher, I am unable to use 2 features that are there.

The first is the "Compatibility with other cart rules".

 

combine-with-other-rules.jpg.7a682554dc8e4a3e3cd174ae61a3090c.jpg

and the second is the "Send a free gift"

free-product.jpg.a396b6b8d1c03d1ac9464e4cb54b69ab.jpg

As you can see, these field don't populate with the data.

I do have other cart rules in place, and I do have a product called "pockex"

I have tried to disable all overrides, non PrestaShop modules, disabled all cache and also put the site into debug mode.

Now the debug mode does not show on this page (the bar at the bottom isn't there) and also no errors show up.

I have just replaced the whole admin dir with a clean version in case that was corrupt, and deleted the "var" directory, but that didn't solve it.

Would anybody have any idea as to what could be causing this.

This site is running 1.7.8.6 and has been upgraded from previous versions.

 

Thanks for looking

Ray UK

Ray UK

Hi, when creating a discount voucher, I am unable to use 2 features that are there.

The first is the "Compatibility with other cart rules".

 

combine-with-other-rules.jpg.7a682554dc8e4a3e3cd174ae61a3090c.jpg

and the second is the "Send a free gift"

free-product.jpg.a396b6b8d1c03d1ac9464e4cb54b69ab.jpg

As you can see, these field don't populate with the data.

I do have other cart rules in place, and I do have a product called "pockex"

I have tried to disable all overrides, non PrestaShop modules, disabled all cache and also put the site into debug mode.

Now the debug mode does not show on this page (the bar at the bottom isn't there) and also no errors show up.

I have just replaced the whole admin dir with a clean version in case that was corrupt, and deleted the "var" directory, but that didn't solve it.

Would anybody have any idea as to what could be causing this.

This site is running 1.7.8.6 and has been upgraded from previous versions.

 

Thanks for looking

Ray UK

Ray UK

Hi, when creating a dicount voucher, I am unable to use 2 features that are there.

The first is the "Compatibility with other cart rules".

 

combine-with-other-rules.jpg.7a682554dc8e4a3e3cd174ae61a3090c.jpg

and the second is the "Send a free gift"

free-product.jpg.a396b6b8d1c03d1ac9464e4cb54b69ab.jpg

As you can see, these field don't populate with the data.

I do have other cart rules in place, and I do have a product called "pockex"

I have tried to disable all overrides, non PrestaShop modules, disabled all cache and also put the site into debug mode.

Now the debug mode does not show on this page (the bar at the bottom isn't there) and also no errors show up.

I have just replaced the whole admin dir with a clean version in case that was corrupt, and deleted the "var" directory, but that didn't solve it.

Would anybody have any idea as to what could be causing this.

This site is running 1.7.8.6 and has been upgraded from previous versions.

 

Thanks for looking

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