RubyR Posted January 16, 2023 Share Posted January 16, 2023 I am using version 1.7.6.7. I am selling limited edition items and product got sold out in a very short time, like 15- 20 mins. Every time I launched a new product, there is about 150 -200 customers logging in at the same time and trying to buy the new item. And then the website crashed. Some customers could not proceed to checkout after adding the product into cart and after waiting for a while, the system will tell those customers who could not proceed to checkout that the product was sold out. This really upsets my customers. Furthermore, my product was always over-sold. Like, the inventory number is 200. I will end up selling a few pieces more. That is also a headache as my product is limited edition. I don't have extra numbers to offer to customers. I tried to increase the bandwidth of the server and it does not seem to solve the problem. The problem looks like too many (that is actually 100 something) customers clicking the checkout button at the same time. Then, the system crashed. Is Prestashop unable to handle so many customers checkout at the same time? Or is there anything I can do to resolve this? Link to comment Share on other sites More sharing options...
ps8modules Posted January 16, 2023 Share Posted January 16, 2023 Hi. Your e-shop is infected with a virus. There are many articles about security holes here. Link to comment Share on other sites More sharing options...
joseantgv Posted January 23, 2023 Share Posted January 23, 2023 I think that you should check the server side, not the PS side. Link to comment Share on other sites More sharing options...
joseantgv Posted January 23, 2023 Share Posted January 23, 2023 On 1/16/2023 at 2:05 PM, prestashopfree.com said: Hi. Your e-shop is infected with a virus. There are many articles about security holes here. I think it's not related with this, it's just a performance issue 😬 Link to comment Share on other sites More sharing options...
ps8modules Posted January 23, 2023 Share Posted January 23, 2023 (edited) 15 hours ago, joseantgv said: I think it's not related with this, it's just a performance issue 😬 So explain how 150 different registrations and purchases will perform. I would like to learn. Thank you Edited January 24, 2023 by prestashopfree.com (see edit history) Link to comment Share on other sites More sharing options...
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