Kafar Posted May 2, 2011 Share Posted May 2, 2011 HI, I am new here.I have ordered a product in my shop but the order details does not include the product name and the quantity. Beside, I cannot change the status of the order. I have also check the database, i found out that no record has been inserted in the table of order_detail. Anyone can help? screen shot attached. Link to comment Share on other sites More sharing options...
shokinro Posted May 2, 2011 Share Posted May 2, 2011 Not sure what is your prestashop version, I guess is upgraded from old version?some one have posted the similar issue and and solution before, but I can not search it now.I think I have a bookmarked link, I will update it when I get home. Link to comment Share on other sites More sharing options...
Kafar Posted May 2, 2011 Author Share Posted May 2, 2011 Hi shokinro,really thanks for you reply. My version is 1.3.7. It happened after I run a theme database. I have tried to remove some script in the mailalert.php. however, it doesn't work. Link to comment Share on other sites More sharing options...
tomerg3 Posted May 2, 2011 Share Posted May 2, 2011 What's a theme database?This problem usually happens when the structure of the order details table is different than what PS expects. Link to comment Share on other sites More sharing options...
shokinro Posted May 2, 2011 Share Posted May 2, 2011 I got home now, searched on Google and find the thread I mentioned. The forum search function sucks.anyway, pPlease check this thread to see if you could find any solution there.http://www.prestashop.com/forums/viewthread/74250/ Link to comment Share on other sites More sharing options...
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