Contact Form Fields

[SliderFlash]

Contact form, form fields missing

This is what the admin gets:
Customer's email address:
Order no.: -
Attached file: -

This is what the customer gets:
Order no.: -
Item:
Attached file: -

and this is the contact form, but where are the fields ?

[Mediacom87]

Hi,

the field for choosing an order reference only appears when the customer is connected to his account and has an active order.

[SliderFlash]

vor 10 Stunden schrieb Mediacom87:

Hi,

the field for choosing an order reference only appears when the customer is connected to his account and has an active order.

no it is the same. Prestashop 1.7.8.8

two fields are missing, item and order no.

Edited January 4, 2023 by SliderFlash (see edit history)

[ps8modules]

Hi,

sorry I misread the post.

Example of how to add a message to a template.

1. go to admin -> International -> Translations

2. Modify translations

Type of translation -> Email translations

Select the type of email content -> Body

Select your theme -> your theme

Select your language -> your language

3. find Core emails -> contact_form

4. edit -> add {message}

5. Repeat the process for all languages

6. go to ./modules/contactform/contactform.php

7. comment this line

$var_list['{message}'] = self::MESSAGE_PLACEHOLDER_FOR_OLDER_VERSION;

to

// $var_list['{message}'] = self::MESSAGE_PLACEHOLDER_FOR_OLDER_VERSION;

8. save

9. clear cache

Edited January 4, 2023 by prestashopfree.com (see edit history)

[ps8modules]

Example of how to add the subject of the message to the template?

1. edit ./modules/contactform/contactform.php

2. find $var_list = [

$var_list = [
	'{firstname}' => '',
	'{lastname}' => '',
	'{order_name}' => '-',
	'{attached_file}' => '-',
	'{message}' => Tools::nl2br(Tools::htmlentitiesUTF8(Tools::stripslashes($message))),
	'{email}' =>  $from,
	'{product_name}' => '',
];

3. add after custom vars

$var_list = [
	'{firstname}' => '',
	'{lastname}' => '',
	'{order_name}' => '-',
	'{attached_file}' => '-',
	'{message}' => Tools::nl2br(Tools::htmlentitiesUTF8(Tools::stripslashes($message))),
	'{email}' =>  $from,
	'{product_name}' => '',
];

$subject = Db::getInstance()->getRow('SELECT * FROM '._DB_PREFIX_.'contact_lang WHERE id_lang = '.(int)$this->context->language->id.' AND id_subject = '.(int)$id_contact);

$var_list['{subject_name}'] = $subject['name'];
$var_list['{subject_description}'] = $subject['description'];

4. save

5. modify email template contact_form

6. add {subject_name} or {subject_description}

 

And this way you can play with the template and parameters indefinitely 😄

 

Edited January 4, 2023 by prestashopfree.com (see edit history)

[SliderFlash]

ok thanks, i will check.