RenaldasG Posted December 28, 2022 Share Posted December 28, 2022 Hello we had develop beta eshop on different domain, now we had migrate everything from beta to production and changed domain, after we connect prestashop with facebook marketplace page and create shop on facebook shop showing our beta shop domain and redirecting to beta shop product not production, catalog was synced from production shop. Where could be a problem? maybe something wis migration was wrong? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted December 29, 2022 Share Posted December 29, 2022 Kindly check the "Social media follow links" module at your end. Screenshot for reference : 1. https://nimb.ws/4lbdhc 2.https://nimb.ws/XOIrzx Link to comment Share on other sites More sharing options...
RenaldasG Posted December 29, 2022 Author Share Posted December 29, 2022 it was disabled this module, I dont understand why its like that, we had installed prestashop facebook addon, connect with our facebook page shop, sync all catalog from manoxo.com, set settings that all products redirect to our website, when i open product on facebook shop its still redirecting to our beta shop : shop.vinicart.com can you help me to resolve problem.? Link to facebook product : https://www.facebook.com/commerce/products/bmw-|-5-6-7-series-g01-f90-g12-g30-g31-g32-leather-|-steering-wheel-airbag/6085872744776644/?ref=mini_shop_product_details&referral_code=page_shop_tab_card but products are synced from manoxo.com Link to comment Share on other sites More sharing options...
s4lvozesta Posted January 24, 2023 Share Posted January 24, 2023 Is the Pixel ID same or different between beta and production? Link to comment Share on other sites More sharing options...
RenaldasG Posted January 25, 2023 Author Share Posted January 25, 2023 hi thanks for response, on beta there is no connected any pixel accounts. only on production had connect facebook account Link to comment Share on other sites More sharing options...
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