globalm1 Posted December 12, 2022 Share Posted December 12, 2022 Hello, I'm using prestashop 1.7.8.7 and I've noticed that my products display with 0 taxes on the frontOffice. I use Z.one theme; The issue is also with the classic one. Please, I need thelp. Thank you Link to comment Share on other sites More sharing options...
endriu107 Posted December 12, 2022 Share Posted December 12, 2022 Check setting for groups, maybe your user group see product without tax. Link to comment Share on other sites More sharing options...
globalm1 Posted December 12, 2022 Author Share Posted December 12, 2022 Hello, Thank you for your answer. I've checked the group settings: customer, visitr an Guest, but the issue persists. What more should I do? Greetings Link to comment Share on other sites More sharing options...
juanrojas Posted December 13, 2022 Share Posted December 13, 2022 share your url Link to comment Share on other sites More sharing options...
globalm1 Posted December 13, 2022 Author Share Posted December 13, 2022 1 hour ago, juanrojas said: share your url Hello Juanrojas Here is the URL https://global-market-tn.com/es/ Link to comment Share on other sites More sharing options...
juanrojas Posted December 13, 2022 Share Posted December 13, 2022 I'm in Spain and your store can't be seen in this country Link to comment Share on other sites More sharing options...
globalm1 Posted December 13, 2022 Author Share Posted December 13, 2022 Yes, the server is hosted in Tunisia. Then how can I solve this issue? Link to comment Share on other sites More sharing options...
juanrojas Posted December 13, 2022 Share Posted December 13, 2022 check, international>location>geolocation Link to comment Share on other sites More sharing options...
Ali Samie Posted December 13, 2022 Share Posted December 13, 2022 do you face this issue only for specific products or all products with "ES Standard rate" have this issue? Link to comment Share on other sites More sharing options...
globalm1 Posted December 14, 2022 Author Share Posted December 14, 2022 Hello Guys. Juan, I have enabled spain for you. Stifler this append for all products with ES standard rate, please check the video https://www.loom.com/share/100848f32c4545fa80e20a9a021491cd Thank you Link to comment Share on other sites More sharing options...
juanrojas Posted December 14, 2022 Share Posted December 14, 2022 I don't see the problem you say Link to comment Share on other sites More sharing options...
globalm1 Posted December 14, 2022 Author Share Posted December 14, 2022 Hello Guys, Thanks so much,I found how it works. The solution if to use the VAT from the location of the shop (in my case is TN TVA), and that's the way it works. Thank you again Link to comment Share on other sites More sharing options...
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