skycamltd Posted December 11, 2022 Share Posted December 11, 2022 Hi all, I am not very tech saavy at all, so please answer as if I am a total newb. (because I am) I am running Prestashop 1.6. I stopped getting email notification when an order was placed. Looking at the forums it looks like it is a module that I have to look at to see why this may be happening. So, I click on the module link in the back office and receive this error now: Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.1.0". You are running 5.6.40. in /home/rocksky/www/www/modules/ps_metrics/vendor/composer/platform_check.php on line 25 I can get to the modules page in my back office because of this. Any help would be greatly appreciated. Thanks. Steve Link to comment Share on other sites More sharing options...
endriu107 Posted December 11, 2022 Share Posted December 11, 2022 This module ps_metrics is for PrestaShop > 1.7 so now you must log in to your ftp server and change folder name this module. Link to comment Share on other sites More sharing options...
skycamltd Posted December 13, 2022 Author Share Posted December 13, 2022 (edited) On 12/11/2022 at 2:38 AM, endriu107 said: This module ps_metrics is for PrestaShop > 1.7 so now you must log in to your ftp server and change folder name this module. Thanks for the reply. Can you tell me exaclty which folder name I am looking for and exactly the name I am changing it to? I appreciate your help. Edited December 13, 2022 by skycamltd Misspelling (see edit history) Link to comment Share on other sites More sharing options...
endriu107 Posted December 13, 2022 Share Posted December 13, 2022 Like I write before folder is ps_metrics in module catalog on ftp. Link to comment Share on other sites More sharing options...
skycamltd Posted December 13, 2022 Author Share Posted December 13, 2022 Just now, endriu107 said: Like I write before folder is ps_metrics in module catalog on ftp. Thank you. I just want to make sure because I do not want to mess anything up. What is the name I change it to? Is the new name "PrestaShop > 1.7 "? Link to comment Share on other sites More sharing options...
skycamltd Posted December 16, 2022 Author Share Posted December 16, 2022 Hey there Endriu107, I understand now and have figured it out with your help. I changed the name of the folder to a name of my choosing and this worked. I am able to access my modules. Thanks again for your advice. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now