blokjesland Posted November 28, 2022 Share Posted November 28, 2022 Hello can someone help me please? I suddenly get this error from prestashop I haven't done anything on my webshop and suddenly I get this there is also tree 17 but I don't have nor installed this layout I only have the prestashop classic layout what should i do now thanks Link to comment Share on other sites More sharing options...
musicmaster Posted November 29, 2022 Share Posted November 29, 2022 I suggest that as a first step you remove this boom17 theme. Just delete it under the themes directory (or better: move it to somewhere else). If that doesn't help you should make sure that classic indeed still is the selected theme. This can be done in the backoffice or the database. Link to comment Share on other sites More sharing options...
blokjesland Posted November 29, 2022 Author Share Posted November 29, 2022 I looked up the tree on google, and installed it, now it links to my other web shop, so I can't log in to the back office either, how do I do this in the database Link to comment Share on other sites More sharing options...
musicmaster Posted November 29, 2022 Share Posted November 29, 2022 6 minutes ago, blokjesland said: I looked up the tree on google, and installed it, now it links to my other web shop, so I can't log in to the back office either I have no idea what you have done. This all just sounds very strange. Link to comment Share on other sites More sharing options...
blokjesland Posted November 29, 2022 Author Share Posted November 29, 2022 3 minutes ago, musicmaster said: I have no idea what you have done. This all just sounds very strange. I had 2 hostings, brick labels ran on another server, I added this to cubes land, as the hosting administrator told you to do this, everything was perfect, but after 2 weeks cubes land no longer worked and I got the top error message (photo ) and he indicated boom17, I then uploaded it to blocksland and now blocksland links to bricklabels Link to comment Share on other sites More sharing options...
musicmaster Posted November 29, 2022 Share Posted November 29, 2022 1 hour ago, blokjesland said: I had 2 hostings, brick labels ran on another server, I added this to cubes land, as the hosting administrator told you to do this, everything was perfect, but after 2 weeks cubes land no longer worked and I got the top error message (photo ) and he indicated boom17, I then uploaded it to blocksland and now blocksland links to bricklabels This sounds like you really need someone to have a close look at it. Probably you'll need to hire someone. Link to comment Share on other sites More sharing options...
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