Hey everyone! 👋
BaseURL : https://jab-design.fr
IssueURL : https://jab-design.fr/compte
BouncingURL : https://jab-design.fr/connexion?back=my-account
Prestashop : v1.7.8.7
Host Service : LWS
First of all, please bear with me if i fail to communicate properly, english isn't my native language so there might be some mistakes here and there.
I am trying to help a customer out on several issues he's been encountering on his shop since another freelance "made a mess and ghosted him out of the blue", and i have been hitting a wall for the bigger part of the day on the last one remaining (probably the most important one though) : a 302 redirect loop on the "my account" page (and, sometimes, it also seems to happen on the login page).
I am just starting out helping people with their prestashop adventures, so it is most likely some obvious thing i just failed to find during my thorough researches. Please, feel free to hit me hard if that is the case !
Also, please note that :
-> for some people or in rare occasions it seems to work as intended, somehow.
-> when i hit the redirect browser error, i can actually go right through it by force refreshing (CTRL F5)
What i have tried so far, without success :
- Searched through most of the topics i was able to find on the internet that were close enough to my problem (most of them were outdated).
- Cleared the cache from BO, and turned off every cache-related setting for the time i was troubleshooting (settings are back on at the moment).
- Regenerated .htaccess file through manuel delete and toggling on/off the Friendly URLs.
- Deactivated all modules.
- Scanned with redirect-checker to discover the redirecting urls
- Digged through files, one at a time, among classes & controllers to try and find something relevant.
- Tried Eolia's cleaner.php script found earlier on this very forum, sadly got a memory limit error preventing me from using it.
I am litteraly clueless on this situation, i figured it was time to bring the bigger guns on this matter.
Please, save me ☺️