hisapon Posted November 11, 2022 Share Posted November 11, 2022 (edited) Hello. Sorry for my bad English and I'm using google translate. I am in the process of customizing Prestashop for the shop opening. I'm Japanese, and I'm doing business for Japanese people only. I plan to configure Prestashop that way as well. Currently my Prestashop has two languages installed. It's in English and Japanese. I have my back office set to English and the shop front has English and Japanese options. This will eventually be set to Japanese only. We have completed the theme translation and various other customizations, and are currently in the process of translating and customizing the text of the automatically sent emails. I stumbled a bit with the email sending settings, but now it's sending just fine. However, I noticed that the layout of the email sent from the system to the customer after the order was confirmed was greatly broken. This happens when the customer selects Japanese on the storefront. The layout is not broken if the customer orders in English. I made an effort to find this bug on this forum. I found a topic with several users having the same problem. I also tried copying "order_conf_product_list.tpl" and "order_conf_product_list.txt" from "mails/_partials/" to "mails/ja". But the layout is still broken. Anyone building Prestashop in multiple languages and the layout isn't broken? Prestashop version 1.7.8.7 Edited November 11, 2022 by hisapon (see edit history) Link to comment Share on other sites More sharing options...
hisapon Posted November 11, 2022 Author Share Posted November 11, 2022 Sorry, I forgot to attach the image. Link to comment Share on other sites More sharing options...
hisapon Posted November 13, 2022 Author Share Posted November 13, 2022 Anyone have the same issue? Is this an already resolved issue? Link to comment Share on other sites More sharing options...
Chrisu Posted December 29, 2022 Share Posted December 29, 2022 Same here, any tips? Link to comment Share on other sites More sharing options...
Prestag0od Posted December 22, 2023 Share Posted December 22, 2023 Anyone solve this? Link to comment Share on other sites More sharing options...
Yulia Vitun Posted January 17, 2024 Share Posted January 17, 2024 the same issue on PS 8.1.2 with Dutch language we need a solution Link to comment Share on other sites More sharing options...
GoHuFlame Posted April 22, 2024 Share Posted April 22, 2024 themes/yourtheme/mails/yourlanguage/order_conf.html find this: {products} {discounts} and move here: <th bgcolor="#FDFDFD" style="font-family: Open sans, Arial, sans-serif; font-size: 12px; background-color: #fdfdfd; color: #353943; font-weight: 600; padding: 10px 5px; border: 1px solid #DFDFDF;">Total Price</th> </tr> {products} {discounts} <tr class="order_summary"> <td bgcolor="#FDFDFD" colspan="3" align="right" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: Open sans, Arial, sans-serif; background-color: #fdfdfd; color: #353943; font-weight: 600; font-size: 14px; padding: 10px; border: 1px solid #DFDFDF;">Products</td> Link to comment Share on other sites More sharing options...
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