tar.tarek Posted November 10, 2022 Share Posted November 10, 2022 Hi, I'm unable to upload picture to newly created products - the option is inactive. Anyone else came across similar issue and how to solve it? The add picture option is greyed out. Thanks, Link to comment Share on other sites More sharing options...
juanrojas Posted November 10, 2022 Share Posted November 10, 2022 hello, version of prestashop? php version? Does the same thing happen to you with another browser? if you drag the image to the box it doesn't work either? Link to comment Share on other sites More sharing options...
tar.tarek Posted November 10, 2022 Author Share Posted November 10, 2022 1) PS 1.7.8.7 2) PHP 7.4.32 3) it's independent of browser used 4) drag&drop doesn't help. instead of picture being upload - it's downloaded as normal file Link to comment Share on other sites More sharing options...
juanrojas Posted November 10, 2022 Share Posted November 10, 2022 (edited) I am seeing that you are trying to make a pack of products, does the same thing happen to you with a standard product? Edited November 10, 2022 by juanrojas incomplete (see edit history) Link to comment Share on other sites More sharing options...
tar.tarek Posted November 10, 2022 Author Share Posted November 10, 2022 it's a standard product, issue occurs in any case - I cannot add picture to the product Link to comment Share on other sites More sharing options...
juanrojas Posted November 10, 2022 Share Posted November 10, 2022 It is very strange because this is not how the interface of a standard product should look Link to comment Share on other sites More sharing options...
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