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luke.lukas

luke.lukas

Hello,

 

Whenever I enable CacheApc in the performance section, I'll get this error in my Customer Service area multiple times per person, but it rarely happens, maybe twice a day, but sometimes there's periods of time where it effects multiple people.

 

This is the error I receive:

  - 30/10/2022 - 21:04

This message is sent automatically by module PrestaShop Checkout

A customer encountered a processing payment error :
Customer identifier: 672519
Cart identifier: 654434
PayPal order identifier: REDACTED
Exception identifier: 40
Exception detail: PrestaShop cannot validate order: Property Order->payment is empty.

If you need assistance, please contact our Support Team on PrestaShop Checkout configuration page on Help subtab.

 

If anybody knows why that'd be great. I see that there's a section to 'add a server' in the performance section, but I haven't touched it.

There's a dev website on another IP on the same server that sometimes has the cache enabled too, if there's some sort of crossover bugging it; the dev site is a clone of the original with a different database.

luke.lukas

luke.lukas

Hello,

 

Whenever I enable CacheApc in the performance section, I'll get this error in my Customer Service area multiple times per person, but it rarely happens, maybe twice a day, but sometimes there's periods of time where it effects multiple people.

 

This is the error I receive:

  - 30/10/2022 - 21:04

This message is sent automatically by module PrestaShop Checkout

A customer encountered a processing payment error :
Customer identifier: 617437
Cart identifier: 654236
PayPal order identifier: REDACTED
Exception identifier: 40
Exception detail: PrestaShop cannot validate order: Property Order->payment is empty.

If you need assistance, please contact our Support Team on PrestaShop Checkout configuration page on Help subtab.

 

If anybody knows why that'd be great. I see that there's a section to 'add a server' in the performance section, but I haven't touched it.

There's a dev website on another IP on the same server that sometimes has the cache enabled too, if there's some sort of crossover bugging it; the dev site is a clone of the original with a different database.

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