keith1186 Posted October 25, 2022 Share Posted October 25, 2022 I've had a few customers saying that they can add an item into there basket but nothing shows up for payment! Can anyone help me with this issue, as I'm loosing some customers due to this my https://multimatebriquettemaker.com/PrestaShop/ Link to comment Share on other sites More sharing options...
JBW Posted October 26, 2022 Share Posted October 26, 2022 Are these customers from specific countries or currencies? Check if the payment methods are enabled for these Link to comment Share on other sites More sharing options...
keith1186 Posted October 26, 2022 Author Share Posted October 26, 2022 No it does not seem to be related to Currencies or countries Link to comment Share on other sites More sharing options...
Knowband Plugins Posted October 27, 2022 Share Posted October 27, 2022 Kindly confirm whether the issue occurs for every product or for some specific products. Also check if there is any upgrade available for ps_shoppongcart module or not, if present then kindly update that. Link to comment Share on other sites More sharing options...
keith1186 Posted October 27, 2022 Author Share Posted October 27, 2022 No it is completely random, but I know some people are having problems! Link to comment Share on other sites More sharing options...
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