unable to save product

[Threadory]

Hi, 

I have problem with my shop:

1. unable to save product: 

when i try to update any setting of a product, i received a red warning on the top right corner saying that: unable to update settings. however the change is actually saved but warning shows up.

2. unable to upload more than 1 product via Import (using .xlsx)

no problem with the xlsx file, but only the first one row in the file can be import.

 

3.Undefined offset:1 in /home/u654555990/domains/threadoryhk.com/public_html/modules/crazyelements/crazyelements.php on line 591

I have no clue how to fix these problem, 

Would really appreciate that if anyone could help me on this issue!

 

Prestashop version: 1.7.6.8

Theme currently in use: classic

MySQL version: 10.5.13-MariaDB-cll-lve

 

Thank you so much in advance!

Threadory

[JBW]

11 hours ago, Threadory said:

1. unable to save product: 

Activate debug mode and check the XHR response in the browser console/developer tools

 

11 hours ago, Threadory said:

2. unable to upload more than 1 product via Import (using .xlsx)

Might be related to 1) - maybe you see more with active debug mode

 

11 hours ago, Threadory said:

3.Undefined offset:1 in /home/u654555990/domains/threadoryhk.com/public_html/modules/crazyelements/crazyelements.php on line 591

Issue with module "crazyelements" - contact the developer to fix it

[Threadory]

Hi JBW,

Thanks you very much for your response!!!

I tried as below, but i am not sure if i show the right detail, hope these screenshot helps!

thanks again!

Quote

10 hours ago, JBW said:

Activate debug mode and check the XHR response in the browser console/developer tools

10 hours ago, JBW said:

Issue with module "crazyelements" - contact the developer to fix it

Thank you! i will contact the developer of this module.