Module error

[theorysan]

Hi Guys,

So i edited my modules,when i saw that there is a module which has to be update.

I went on the update and when it is finished,i cant load my website neither the admin panel.
It says : HTTP ERROR 500

What can i do guys to fix this problem?
Awaiting for your kind reply,

Thank you in advance,

Regards,

Mario

[juanrojas]

hello, probably the error comes from that module, then via ftp rename its folder, if you don't know its name, activate the debug mode there you can see its name, and as a recommendation when updating don't do it from prestashop, I think it's much better upload updated files via ftp

[Knowband Plugins]

You can try two things :

1. You can check your error log if there is any issue showing in error log regarding the third party module then you can disable that module and check
if the issue is caused by that module.

2. please enable the debug mode from the directory

config/defines.inc

Change:

define('_PS_MODE_DEV_', false);

To:

define('_PS_MODE_DEV_', true);

After that if there is any error message showing on the page for that then please Share the same so that we can reply accordingly.