Your Site Has Been Hacked

[Smithikakart]

I have received this message in customer service is it spam message or any serious action need to take?

Your Site Has Been Hacked

PLEASE FORWARD THIS EMAIL TO SOMEONE IN YOUR COMPANY WHO IS ALLOWED TO MAKE IMPORTANT DECISIONS!

We have hacked your website https://smithikakart.in and extracted your databases.

How did this happen?

Our team has found a vulnerability within your site that we were able to exploit. After finding the vulnerability we were able to get your database credentials and extract your entire database and move the information to an offshore server.

What does this mean?

We will systematically go through a series of steps of totally damaging your reputation. First your database will be leaked or sold to the highest bidder which they will use with whatever their intentions are. Next if there are e-mails found they will be e-mailed that their information has been sold or leaked and your https://smithikakart.in was at fault thusly damaging your reputation and having angry customers/associates with whatever angry customers/associates do. Lastly any links that you have indexed in the search engines will be de-indexed based off of blackhat techniques that we used in the past to de-index our targets.

How do I stop this?

We are willing to refrain from destroying your site’s reputation for a small fee. The current fee is $2500 in bitcoins (BTC).

Please send the bitcoin to the following Bitcoin address (Copy and paste as it is case sensitive):

3LKf6NWhJA8L5cmD5p9u6WksjW9SC2jauu

Once you have paid we will automatically get informed that it was your payment. Please note that you have to make payment within 7 days after receiving this e-mail or the database leak, e-mails dispatched, and de-index of your site WILL start!

How do I get Bitcoins?

You can easily buy bitcoins via several websites or even offline from a Bitcoin-ATM.

What if I don’t pay?

If you decide not to pay, we will start the attack at the indicated date and uphold it until you do, there’s no counter measure to this, you will only end up wasting more money trying to find a solution. We will completely destroy your reputation amongst google and your customers.

This is not a hoax, do not reply to this email, don’t try to reason or negotiate, we will not read any replies. Once you have paid we will stop what we were doing and you will never hear from us again!

Please note that Bitcoin is anonymous and no one will find out that you have complied.

[ps8modules]

Hi,
it's spam.
It is a good idea to make adjustments to the customer service and allow sending email only to registered customers.
You can find out in the database from which IP address the guest came and block the IP address on the server.

[LNestleL]

Olá, eu tambem recebi este e-mail hoje. Eu fiz uma varredura no meu site e não encontrei nada. poderia me informar como faço para ver o endereço ip de quem enviou?

[ps8modules]

Database table ps_conection => ps_conection_source

[LNestleL]

Não encontrei nada so mostra numeros

[ps8modules]

E os números devem ser convertidos em um endereço IP.
Você pode programar para Prestashop?

[LNestleL]

Só que são varios como encontro o do e-mail em especifico?

[ComGrafPL]

24 minuty temu, LNestleL napisał:

Só que são varios como encontro o do e-mail em especifico?

Try to contact hosting provider. They could trace it and can block the Ip's range.

[ps8modules]

Você sabe que está em um fórum em inglês e deveria escrever aqui em inglês?

Do you know that you are in an English forum and you are supposed to write here in English?

[ps8modules]

Instructions on how to add an IP address to an email.

 

Open ./your_admin_folder/themes/default/template/controllers/customer_threads/helpers/view/message.tpl

add:

<br>IP: {long2ip($message.ip_address)}

after:

<span class="message-date">&nbsp;<i class="icon-calendar"></i> - {dateFormat date=$message.date_add full=0} - <i class="icon-time"></i> {$message.date_add|substr:11:5}</span>

result:

Edited September 27, 2022 by 4you.software (see edit history)

[ps8modules]

27 minutes ago, ComGrafPL said:

Try to contact hosting provider. They could trace it and can block the Ip's range.

First, it needs to know the IP address in order to block it 😉

[ps8modules]

Somewhere in my inventory I would find a module that overrides the ContactController and automatically blocks the email and ip address when the text contains certain terms, for example bitcoint, hack, etc.

[TheCHE]

I've received exactly the same message. Don't worry about it.