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Module is missing in my Prestashop account.


detoloslaos

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I bought a module in February 2019 and currently I need to download the module but is missing in my account I had chatted with technical support and they told my that I do not have a module from this date and also the id that I have do not exist.

The only register that I have is the paypal receipt with the transation ID  and the number of the article, they told me that the number of the article do not corresponde with my bought, so I do not know what can I do...

 

Thanks in advance!

Laura.

 

 

 

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