detoloslaos Posted September 24, 2022 Share Posted September 24, 2022 I bought a module in February 2019 and currently I need to download the module but is missing in my account I had chatted with technical support and they told my that I do not have a module from this date and also the id that I have do not exist. The only register that I have is the paypal receipt with the transation ID and the number of the article, they told me that the number of the article do not corresponde with my bought, so I do not know what can I do... Thanks in advance! Laura. Link to comment Share on other sites More sharing options...
Mediacom87 Posted September 24, 2022 Share Posted September 24, 2022 Il y a 4 heures, detoloslaos a dit : I bought a module in February 2019 Where ? Link to comment Share on other sites More sharing options...
Luisejo Posted September 24, 2022 Share Posted September 24, 2022 Hi @detoloslaos Maybe you bought the middle in another different site, is it possible? There are many markets where we can buy modules. Link to comment Share on other sites More sharing options...
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