How can I configure the emails when my customer buy a product?

[monicaamb]

I would like that my client receive a message like:

Your order is received!

How can I do it? There isn't enught information on internet.

 

Thank you!

[Knowband Plugins]

As per prestashop default functionality, the Order Confirmation Mail is automatic send to the customer after placing the order by customer.

If you want to add some more information in that mail then you can add that in "mails/{language}/order_conf.html"  html

[monicaamb]

3 minutes ago, Knowband Plugins said:

As per prestashop default functionality, the Order Confirmation Mail is automatic send to the customer after placing the order by customer.

If you want to add some more information in that mail then you can add that in "mails/{language}/order_conf.html"  html

Okay! Thank you! 

So do I need to access to the sftp?

[Knowband Plugins]

//So do I need to access to the sftp?

=>Yes or you can also edit that from admin too. Kindly go to translate the order confirmation mail

1. https://nimb.ws/zgtM0G

2. https://nimb.ws/1ZjdtP

And edit the body as per your requirement.