rthakur Posted September 19, 2022 Share Posted September 19, 2022 Curently i'm useing default theme of prestashop. I'm unable to add and edit product. When i click add new product ya edit product then 500 internal message show. memory_limit 256M I have also attach a short vidoe of my admin area. apache error log [Mon Sep 19 15:14:58.004193 2022] [fcgid:warn] [pid 21963:tid 140683239180032] [client 122.161.48.172:6059] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/libreriasolon1.vservers.es/libreriasolon.com/www/vendor/symfony/symfony/src/Symfony/Component/Form/Extension/Core/Type/FormType.php on line 145, referer: https://libreriasolon.com/admin906/index.php/sell/catalog/products?_token=IIB_hG16ueZKcXsQ55zSTG613Jgi5X7ediGsIYaPRaE [Mon Sep 19 15:14:58.004256 2022] [fcgid:warn] [pid 21963:tid 140683239180032] [client 122.161.48.172:6059] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 147456 bytes) in /var/www/vhosts/libreriasolon1.vservers.es/libreriasolon.com/www/vendor/symfony/symfony/src/Symfony/Component/Debug/DebugClassLoader.php on line 155, referer: https://libreriasolon.com/admin906/index.php/sell/catalog/products?_token=IIB_hG16ueZKcXsQ55zSTG613Jgi5X7ediGsIYaPRaE [Mon Sep 19 15:14:58.004269 2022] [fcgid:warn] [pid 21963:tid 140683239180032] [client 122.161.48.172:6059] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 204800 bytes) in Unknown on line 0, referer: https://libreriasolon.com/admin906/index.php/sell/catalog/products?_token=IIB_hG16ueZKcXsQ55zSTG613Jgi5X7ediGsIYaPRaE i'm also try with degug mode. When I try my local machin then same issue occue. i'm increase my local machin memory size then it show higher. I'm unable to understand this issue. Please help how to fix this issue. Screencast from 09-19-2022 06:44:35 PM.webm Link to comment Share on other sites More sharing options...
ComGrafPL Posted September 19, 2022 Share Posted September 19, 2022 Check issues on debug mode. PHP version? You should set 7.4 if its newest prestashop version. Link to comment Share on other sites More sharing options...
rthakur Posted September 20, 2022 Author Share Posted September 20, 2022 Hello 15 hours ago, ComGrafPL said: Check issues on debug mode. PHP version? You should set 7.4 if its newest prestashop version. I'm using php7.4 but still having same issue Link to comment Share on other sites More sharing options...
rthakur Posted September 20, 2022 Author Share Posted September 20, 2022 15 hours ago, ndiaga said: Hi, Try to clear all the cached files . many times i have clear cache Link to comment Share on other sites More sharing options...
webprog Posted September 20, 2022 Share Posted September 20, 2022 16 hours ago, rthakur said: i'm also try with degug mode. Do you have any errors in debug mode? Link to comment Share on other sites More sharing options...
ComGrafPL Posted September 20, 2022 Share Posted September 20, 2022 21 minut temu, rthakur napisał: many times i have clear cache Enable debug mode and do the same. It will show you the possible issues. Link to comment Share on other sites More sharing options...
rthakur Posted September 20, 2022 Author Share Posted September 20, 2022 40 minutes ago, webprog said: Do you have any errors in debug mode? There no error showing in debug mode. Link to comment Share on other sites More sharing options...
rthakur Posted September 20, 2022 Author Share Posted September 20, 2022 1 hour ago, ComGrafPL said: Enable debug mode and do the same. It will show you the possible issues. No error in debug model onle show this page not working Link to comment Share on other sites More sharing options...
rthakur Posted September 20, 2022 Author Share Posted September 20, 2022 1 hour ago, webprog said: Do you have any errors in debug mode? no Link to comment Share on other sites More sharing options...
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