Suddenly cant log in admin

[Djbennyj]

Hello.

Everything was working fine on my website (1.7.7.0), but this morning, login the admin would lead me to this page (see attachement)

 

Console show error 500, debug mode is on and nothing shows.

I tried changing php version to 7.2, 7.4, and nothing worked, went back to 7.3

I also re uploaded the whole admin folder from my latest backup : same

Cleared cache in /VAR

Cleared browser cache, tried multiple browsers, phone.... Nothing

Any idea ?

I am stuck out of my own store

 

Cheers, Ben.

 

 

Edited September 9, 2022 by Djbennyj (see edit history)

[El Patron]

Sounds like a mod_security issue.  You can view that log on your hosting or contact your hosting provider.

[pasiniva]

I am facing exactly the same behavior. Cannot login to admin pages. Updated prestashop and modules about week before.

[pasiniva]

I am bit surprised that nobody can give any kind of instructions how to solve this issue. Perhaps have to do radical changes and start to use some other product than prestashop (which have been used about ten years). It has been bit frustrating to find out solution for this issue. None of those helps. Debug mode does't give any kind of results, cache empty, tried different browsers (empty everything) etc. Nothing works. Shop is running okay but login into backoffice... 

[dl3737]

Vielleicht das hilft dir: https://www.prestashop.com/forums/topic/1067200-hack-prestashop-sur-la-page-de-paiement-nettoyage/