"There are no products" in category - Presta 1.7.8.6

[markovo]

Hello,

When there is an empty category in Prestashop, there is a warning message that says "There are no products." The warning message is within a div with class="alert alert-warning" and it looks like this:

 

 

My Presta is 1.7.8.6 and I can't find where this alert comes from. I want to replace the alert with a shortcode that will call a contact form.

So basicly I want to display a contact form when there are no products in the category. How this can be done?

 

[markovo]

This is the code in the file mentioned above:

{extends file='catalog/listing/product-list.tpl'}

{block name='product_list_header'}
    {include file='catalog/_partials/category-header.tpl' listing=$listing category=$category}
{/block}

There is nothing related to the "alert-warning" div in these two files: "category-header.tpl" and "product-list.tpl"

This is the code in category-header.tpl:

<div id="js-product-list-header">
    {if $listing.pagination.items_shown_from == 1}
        <div class="block-category card card-block">
            <h1 class="h1">{$category.name}</h1>
            <div class="block-category-inner">
                {if $category.description}
                    <div id="category-description" class="text-muted">{$category.description nofilter}</div>
                {/if}
                {if !empty($category.image.large.url)}
                    <div class="category-cover">
                        <img src="{$category.image.large.url}" alt="{if !empty($category.image.legend)}{$category.image.legend}{else}{$category.name}{/if}" loading="lazy" width="141" height="180">
                    </div>
                {/if}
            </div>
        </div>
    {/if}
</div>

This is the code in product-list.tpl:

{extends file=$layout}

{block name='head_microdata_special'}
  {include file='_partials/microdata/product-list-jsonld.tpl' listing=$listing}
{/block}

{block name='content'}
  <section id="main">

    {block name='product_list_header'}
      <h1 id="js-product-list-header" class="h2">{$listing.label}</h1>
    {/block}

    {block name='subcategory_list'}
      {if isset($subcategories) && $subcategories|@count > 0}
        {include file='catalog/_partials/subcategories.tpl' subcategories=$subcategories}
      {/if}
    {/block}
    
    {hook h="displayHeaderCategory"}

    <section id="products">
      {if $listing.products|count}

        {block name='product_list_top'}
          {include file='catalog/_partials/products-top.tpl' listing=$listing}
        {/block}

        {block name='product_list_active_filters'}
          <div class="hidden-sm-down">
            {$listing.rendered_active_filters nofilter}
          </div>
        {/block}

        {block name='product_list'}
          {include file='catalog/_partials/products.tpl' listing=$listing productClass="col-xs-6 col-xl-4"}
        {/block}

        {block name='product_list_bottom'}
          {include file='catalog/_partials/products-bottom.tpl' listing=$listing}
        {/block}

      {else}
        <div id="js-product-list-top"></div>

        <div id="js-product-list">
          {capture assign="errorContent"}
            <h4>{l s='No products available yet' d='Shop.Theme.Catalog'}</h4>
            <p>{l s='Stay tuned! More products will be shown here as they are added.' d='Shop.Theme.Catalog'}</p>
          {/capture}

          {include file='errors/not-found.tpl' errorContent=$errorContent}
        </div>

        <div id="js-product-list-bottom"></div>
      {/if}
    </section>

    {hook h="displayFooterCategory"}

  </section>
{/block}

I already searched every included TPL it these files and there is nothing written about this "alert-warning" message.

[markovo]

I did that, but there was nothing. I will try again. Any other ideas just in case?

[JBW]

On 9/1/2022 at 12:12 PM, markovo said:

        <div id="js-product-list">
          {capture assign="errorContent"}
            <h4>{l s='No products available yet' d='Shop.Theme.Catalog'}</h4>
            <p>{l s='Stay tuned! More products will be shown here as they are added.' d='Shop.Theme.Catalog'}</p>
          {/capture}

          {include file='errors/not-found.tpl' errorContent=$errorContent}
        </div>

I think its right here while $errorContent is filled with the alert div in the backend. Remove the include and place your contact form there

[markovo]

I just fount another product-list.tpl file located here: /themes/warehouse/templates/catalog/listing

And there it was:

{block name='product_list_not_found'}
<div class="alert alert-warning" role="alert">
<strong>{l s='There are no products.' d='Shop.Theme.Catalog'}</strong>
</div>
{/block}

Thank you for the answers, problem is resolved!