Jump to content

Edit History

krekk

krekk

Hi!

I'm having issues with the order messages. I'm testing this on a 1.7.8.5 version prestashop.

Order messages just doesn't work. When a customer sends a message, i can see it in the back office, but when i reply, it doesn't send an e-mail, nor does it show up for the customer.

The e-mail works, cause automated mails are working. Order confirmation, shipping info, and invoice are all working. I don't have any e-mail related third party modules installed, nor did i modify anything related to e-mail sending, and order messages. Any idea? If more information is needed just ask away

krekk

krekk

Hi!

I'm having issues with the order messages. I'm testing this on a 1.7.8.5 version prestashop.

Order messages just doesn't work. When a customer sends a message, i can see it in the back office, but when i reply, it doesn't send an e-mail, nor does it shows up for the customer.

The e-mail works, cause automated mails are working. Order confirmation, shipping info, and invoice are all working. I don't have any e-mail related third party modules installed, nor did i modify anything related to e-mail sending, and order messages. Any idea? If more information is needed just ask away

×
×
  • Create New...