falken76 Posted August 20, 2022 Share Posted August 20, 2022 (edited) Why can't I use google's SMTP with prestashop? I've followed countless online guides but I always have an issue with authentication. I'm using the correct login and pw. I even created a new email specifically for this and it just won't authenticate. Did google shut down the availability of their smtp servers to prestashop users? Google isn't very clear either. When you create the app password, I don't know if it's showing the image as an example or if you're supposed to use the email on the screen. But they show "[email protected]" It doesn't matter if I use that or my actual email address, it can not authenticate. How can I get email to work on this? I'm self hosting so port 25 is blocked, but 587 and 446 are opened. Is this on my end or did google make a policy change that broke everything for prestashop? Edited August 20, 2022 by falken76 (see edit history) Link to comment Share on other sites More sharing options...
Ali Samie Posted August 20, 2022 Share Posted August 20, 2022 Hi. I have made this work in local offline server. This worked at first with APP password, then after some time stopped working and I changed it to normal password of my account Link to comment Share on other sites More sharing options...
ComGrafPL Posted August 20, 2022 Share Posted August 20, 2022 If you have set ports, STMP server correctly with APP password it should work just fine. I not long ago set gmail for the client and after some issues, we make it done. Let me know if you want any help on that in private. @falken76 1 Link to comment Share on other sites More sharing options...
falken76 Posted August 20, 2022 Author Share Posted August 20, 2022 Thank you both for responding. I got it working. The instructions all refer to logging in with an email. I had to enter the username without @gmail.com and it was case sensitive 1 Link to comment Share on other sites More sharing options...
Ali Samie Posted August 20, 2022 Share Posted August 20, 2022 4 minutes ago, falken76 said: enter the username without @gmail.com That is a good point. Thanks. Please add [SOLVED] to the title for others to use this. Link to comment Share on other sites More sharing options...
falken76 Posted August 20, 2022 Author Share Posted August 20, 2022 5 hours ago, ComGrafPL said: If you have set ports, STMP server correctly with APP password it should work just fine. I not long ago set gmail for the client and after some issues, we make it done. Let me know if you want any help on that in private. @falken76 Thank you, I appreciate the offer. It's working now, I was entering an email address as opposed to just the username. Link to comment Share on other sites More sharing options...
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