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Inur

Inur

When creating a new customer account I get a 500 error immediately after customer creation, when logged in. The customer is created. To be able to view the website, I have to disable the customer which logs him out. 500 error persists each time I log in.

The strange thing is that a test customer account I created much earlier when developing the site works. This customer will have been registered with an earlier PS version, other than that, no difference.

 

A blank page shows when debug is enabled.

 

PS 1.7.8.7
PHP:  7.1.33 (back to 7.4, no difference)

 

What I have done:

  • debug (no errors)
  • regenerated .htaccess
  • downgrade PHP
  • cleared var/cache
  • disabled improved security at front office
  • changed theme to default

 

I'm desperate to get the site running... Any help would be very welcome!

Inur

Inur

When creating a new customer account I get a 500 error immediately after customer creation, when logged in. To be able to view the website, I have to disable the customer which logs him out. 500 error persists each time I log in.

The strange thing is that a test customer account I created much earlier when developing the site works. This customer will have been registered with an earlier PS version, other than that, no difference.

 

A blank page shows when debug is enabled.

 

PS 1.7.8.7
PHP:  7.1.33 (downgraded from 7.4)

 

What I have done:

  • debug (no errors)
  • regenerated .htaccess
  • downgrade PHP
  • cleared var/cache
  • disabled improved security at front office
  • changed themes to default

 

I'm desperate to get the site running... Any help would be very welcome!

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