una o. Posted July 29, 2022 Share Posted July 29, 2022 Hi, I have following issue:customer creating account: results in error 500 page at (https://shop.myshop/anmeldung?create_account=1) The account gets created in the backend anyway. But no Confirmation mail is sent. I am getting the following error in debug modus: ContextErrorException Notice: Undefined index: cart_url in f14eef316fae3a85b087f26de988642f4e0f2efa_2.file.an_megamenu.tpl.cache.php line 190 at content_62e13db9649516_33599205(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123 at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114 at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_runtime_updatecache.php line 38 .. and so on with a lot of smarty template references... As there is a lot of smarty reference in the errors _ could this be a smarty compile issue? Thanks, Una Link to comment Share on other sites More sharing options...
Ali Samie Posted July 29, 2022 Share Posted July 29, 2022 have you upgraded recently? if yes try to find out the faulty modules and missing tables. Elsewhere try to delete var/cache directory Link to comment Share on other sites More sharing options...
una o. Posted July 31, 2022 Author Share Posted July 31, 2022 Hi there, I solved the issue. My website and shop were both in subfolders on the root level and covered by a wildcard ssl certificate. I had a suspicion that this might be the source of the problem, as my shop is a subdomain of the website domain. I moved the website files out of its subfolder and into root level.(so one level above the shop) All of my shop issues (account and paypal redirect and mails not going out) seem to have disappeared, except for one: Items can't be deleted out of cart without reloading. This is an ajax issue, and seems to be related to core.js and - I hope - theme-related as a lot of theme cart partial templates can't be found, according to my logs. So when I've worked that one out - or the developers at Avanto - I'm good to go at last. Noone can pay the hours (weeks) lost, sorting out one bug after the next.... Thanks and best wishes, Una Link to comment Share on other sites More sharing options...
Ali Samie Posted August 1, 2022 Share Posted August 1, 2022 22 hours ago, una o. said: Hi there, I solved the issue. My website and shop were both in subfolders on the root level and covered by a wildcard ssl certificate. I had a suspicion that this might be the source of the problem, as my shop is a subdomain of the website domain. I moved the website files out of its subfolder and into root level.(so one level above the shop) All of my shop issues (account and paypal redirect and mails not going out) seem to have disappeared, except for one: Items can't be deleted out of cart without reloading. This is an ajax issue, and seems to be related to core.js and - I hope - theme-related as a lot of theme cart partial templates can't be found, according to my logs. So when I've worked that one out - or the developers at Avanto - I'm good to go at last. Noone can pay the hours (weeks) lost, sorting out one bug after the next.... Thanks and best wishes, Una I am happy that you solved it. So please add [SOLVED] at the beginning of the tiltle. Link to comment Share on other sites More sharing options...
una o. Posted August 2, 2022 Author Share Posted August 2, 2022 update on missing tpl partials: The theme version was not compatible with the prestashop version. 1 Link to comment Share on other sites More sharing options...
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