peppezic Posted June 19 Share Posted June 19 1 minute ago, Inform-All said: Yes, the latest version is now 2.1.2 (as in the first post) And i would indeed advice you to first uninstall and then reinstall the newest version. Perfect, do the settings will be migrated even if I uninstall and re-install the new version? Link to comment Share on other sites More sharing options...
Inform-All Posted June 19 Author Share Posted June 19 1 minute ago, peppezic said: Perfect, do the settings will be migrated even if I uninstall and re-install the new version? In the newest version you would have to select the 0% tax group. (most likely also create a 0% tax group) So i would advice you to check the settings either way. Link to comment Share on other sites More sharing options...
Sergei.dev Posted June 26 Share Posted June 26 Hi, This works with goods, but the shipping costs are still taxed? v2.1.2 Link to comment Share on other sites More sharing options...
Inform-All Posted June 26 Author Share Posted June 26 2 hours ago, Sergei.dev said: Hi, This works with goods, but the shipping costs are still taxed? v2.1.2 That is correct, currently we don't do anything with the shipping costs. It's a real big issue in Prestashop because if you have a order that contains a product with 6% and 21% tax, the shipping costs should officially be split into multiple lines and shared for each product. This is something that Prestashop can't support at the moment. Link to comment Share on other sites More sharing options...
Sergei.dev Posted June 27 Share Posted June 27 17 hours ago, Inform-All said: That is correct, currently we don't do anything with the shipping costs. It's a real big issue in Prestashop because if you have a order that contains a product with 6% and 21% tax, the shipping costs should officially be split into multiple lines and shared for each product. This is something that Prestashop can't support at the moment. Then the old version v2.0.1 suits me better. I decided to update because the old module stopped receiving responses. After a long download, the response “EU VIES server not responding” comes. This is the situation with two sites on the same hosting "Hostinger". Another site on another hosting works fine. Since initially everything worked and then stopped, we thought about blocking and contacted VIES support, where we received an answer that neither our IP nor our domains were on the blacklist. Link to comment Share on other sites More sharing options...
Sergei.dev Posted July 1 Share Posted July 1 Any ideas why I get the error EU VIES server not responding? Previously, everything worked properly and we are not blocked from the Vies side. Link to comment Share on other sites More sharing options...
Inform-All Posted July 1 Author Share Posted July 1 1 hour ago, Sergei.dev said: Any ideas why I get the error EU VIES server not responding? Previously, everything worked properly and we are not blocked from the Vies side. Could be a couple of things: Sometimes the VIES database is offline, and be aware this could be partially offline. Meaning it could be offline for checking the VAT number of only one specific country, while other countries are still available for checking. Your hosting could block outgoing calls to the VIES database. You and your customers made to many calls in a short period of time. Your SOAP PHP extension is not installed/active. Link to comment Share on other sites More sharing options...
Sergei.dev Posted July 2 Share Posted July 2 On 6/26/2024 at 4:36 PM, Inform-All said: That is correct, currently we don't do anything with the shipping costs. It's a real big issue in Prestashop because if you have a order that contains a product with 6% and 21% tax, the shipping costs should officially be split into multiple lines and shared for each product. This is something that Prestashop can't support at the moment. What if I don’t have tax division? I have one tax of 22% for everyone, and for those who have VAT in Europe it should be 0% for the entire cart and delivery. In the previous version it worked for you. Link to comment Share on other sites More sharing options...
peppezic Posted July 2 Share Posted July 2 On 6/26/2024 at 3:36 PM, Inform-All said: That is correct, currently we don't do anything with the shipping costs. It's a real big issue in Prestashop because if you have a order that contains a product with 6% and 21% tax, the shipping costs should officially be split into multiple lines and shared for each product. This is something that Prestashop can't support at the moment. I don't understand why on v2.0.4 (which I successfully run on my live env) the module could exclude VAT both on goods and shipping but with 2.1.2 doesn't. It's such a pity...the new 2.1.2 version is much better because it handles the customer default group and tax rule... Link to comment Share on other sites More sharing options...
Inform-All Posted July 3 Author Share Posted July 3 17 hours ago, peppezic said: I don't understand why on v2.0.4 (which I successfully run on my live env) the module could exclude VAT both on goods and shipping but with 2.1.2 doesn't. It's such a pity...the new 2.1.2 version is much better because it handles the customer default group and tax rule... You can still exclude VAT from shipping. You would just have to make a carrier that has 0% VAT. Link to comment Share on other sites More sharing options...
Sergei.dev Posted July 3 Share Posted July 3 On 6/19/2024 at 4:44 PM, peppezic said: Great to know. So latest version is 2.1.2 as in the first post? Last question: do we need to uninstall the old version (in my case 2.0.4) before installing the new one? I have v2.0.1, and in this version there is a bug with offline validation. After your message, I thought maybe this would be fixed in other versions. The developer has version 2.1.1 on Github. It works like my old version (in the new module I did not add a separate group) Try it, I think this is what we were looking for. The first test showed a positive result, I will check again. Let our know if it helps you. Link to comment Share on other sites More sharing options...
peppezic Posted July 3 Share Posted July 3 4 hours ago, Sergei.dev said: .. It works like my old version (in the new module I did not add a separate group) Try it, I think this is what we were looking for. The first test showed a positive result, I will check again. Let our know if it helps you. You mean the 2.1.1 version of the module keeps excluding the VAT from shipping if the customer is valid? Link to comment Share on other sites More sharing options...
Claudiocool Posted July 13 Share Posted July 13 (edited) Would it then not be possible to downgrade to 2.11? The tax on shipping, which is 0% anyway because the goods are also 0%, should be left as it is. Edit: Solved! there can be set the shipping fees to the same tax as the goods, this works fine! Furthermore, it would be good if the check is only made when you complete the address entry, if the country is further down, then everything except DE.... problems, because Germany is preset Edited July 15 by Claudiocool (see edit history) Link to comment Share on other sites More sharing options...
malo6 Posted July 19 Share Posted July 19 Hello, Is it possible to automatically update cart totals on checkout page after processing vies check? Link to comment Share on other sites More sharing options...
Inform-All Posted July 19 Author Share Posted July 19 1 minute ago, malo6 said: Hello, Is it possible to automatically update cart totals on checkout page after processing vies check? This updates the cart totals already. If not you should check your template if it blocking it somehow. (and of course make sure your VAT settings and number are valid) Link to comment Share on other sites More sharing options...
VitaliKo2021 Posted October 15 Share Posted October 15 Hello, Please help. After payment a call back to the site is made and after that an invoice is generated with all the taxes according to the selected country. The customer pays with VAT0 correctly, but prestashop generates an invoice with taxes. What could be the problem? Link to comment Share on other sites More sharing options...
Inform-All Posted October 15 Author Share Posted October 15 1 hour ago, VitaliKo2021 said: Hello, Please help. After payment a call back to the site is made and after that an invoice is generated with all the taxes according to the selected country. The customer pays with VAT0 correctly, but prestashop generates an invoice with taxes. What could be the problem? What module version are you using? You might need to manually override the pdf template. Link to comment Share on other sites More sharing options...
Bolsemack Posted Wednesday at 01:03 PM Share Posted Wednesday at 01:03 PM Hello! I’m not sure if this can be done with this module or not, but I have a question. I’ve tested it, and when I enter a VAT number that isn’t in VIES, I get an error, and it marks it as required (even though I have it set as optional). I’ve tried entering a VAT number from my own country (and from others) that isn’t in VIES, and it doesn’t allow me to complete the purchase. Wouldn’t it make more sense for it to simply apply the corresponding VAT if the number isn’t in VIES, notifying the user about it? Is this possible? Link to comment Share on other sites More sharing options...
Inform-All Posted Wednesday at 01:12 PM Author Share Posted Wednesday at 01:12 PM 4 minutes ago, Bolsemack said: Hello! I’m not sure if this can be done with this module or not, but I have a question. I’ve tested it, and when I enter a VAT number that isn’t in VIES, I get an error, and it marks it as required (even though I have it set as optional). I’ve tried entering a VAT number from my own country (and from others) that isn’t in VIES, and it doesn’t allow me to complete the purchase. Wouldn’t it make more sense for it to simply apply the corresponding VAT if the number isn’t in VIES, notifying the user about it? Is this possible? Hi, In the module there is an option "Validation required" this only means that IF the customer fills in a vat number it NEEDS to be validated in the VIES database. If your customers VAT field can be completly empty is a Prestashop setting that you can set for each country separately (international > Locations > Countries). 1 Link to comment Share on other sites More sharing options...
Bolsemack Posted Wednesday at 01:32 PM Share Posted Wednesday at 01:32 PM 16 minutes ago, Inform-All said: In the module there is an option "Validation required" Yes, I’ve seen the option in the screenshots, but it doesn’t show up for me... PS 1.7.8.8 Link to comment Share on other sites More sharing options...
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